Syfe is currently looking for a Client Success Analyst in Gurugram. Any graduate who has 2 to 5 years of relevant experience can apply for this job. Client relationship management professionals will find this role exciting as attention will be paid to clients’ needs and guiding them through attaining goals using Syfe’s services.
Table of Contents
Opening Details for Syfe Jobs
| Syfe Jobs details | |
| Company | Syfe Jobs |
| Roles | Client Success Analyst |
| Qualification | Any graduate |
| Location | Gurugram |
| Work Experience | 2-5 years |
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Key Requirement For Client Success Analyst
- Act as the primary contact for client inquiries and actively interact with clients to obtain complete information regarding the client’s service needs and service gaps.
- Manage all assigned client support tickets for the client’s timely resolution and answer all questions and address the issues raised by the clients in a timely manner.
- Collaborate with company employees and provide services to the clients that are above and beyond through exceptional customer service.
- Choose and modify the correct response templates to address frequently encountered problems.
- Develop appropriate automatic responses to the clients considering the company’s procedures and services offered.
- Understand and resolve clients’ questions regarding the clients’ issues by following the organization’s guidelines and procedures while consulting internal contacts if needed.
- Follow the predefined escalation matrix for prioritizing and handling intricate and/or critical issues.
Apply Now for the Client Success Analyst Position at Syfe
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About Syfe Company:
In 2019, Syfe launched as a digital wealth management platform and was soon after licensed by MAS (Monetary Authority of Singapore). Syfe provides managed portfolios, brokerage services, cash management services, and more—all with the intention of reducing the barriers to investing through transparency and cost-effectiveness. With the help of renowned fund managers, like BlackRock, Vanguard, and PIMCO, Syfe builds expertly managed portfolios that fulfill diverse financial objectives. Syfe sets out to change the traditional methods of personal finance by offering sophisticated purchases and sound guidance, thus helping users take steps towards achieving their goals.
Frequently Asked Questions (FAQ)
What is the role of a Client Success Analyst at Syfe?
At Syfe, the client success analyst manages client’s portfolios while offering assistance throughout their investing journey which allows the clients to seamlessly achieve all of their financial goals with Syfe’s digital services.
What qualifications are required to apply for the Client Success Analyst role at Syfe?
Syfe is looking for applicants with a postgraduate degree from any discipline. The most suitable candidate for this position will be experienced in client success or relationship management for two to five years.
Where is the Client Success Analyst role located at Syfe?
This position is located in Gurugram at Syfe, giving you the chance to work at a rapidly growing company that specializes in digital wealth management. Enjoy the friendly atmosphere the company offers while allowing you to thrive within your interests in the workplace.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
