Tata Consultancy Services (TCS) is Hiring for its Business Process Services (BPS) hiring initiative for the 2026 batch focusing on the Arts and Commerce stream. It is an opportunity to join one of the fastest growing divisions of TCS at an entry level. Eligible candidates should be full time graduates (3 year etc.) in B.Graduating in 2026 in Com, BA, BAF, BBI, BBA, BBM, or BMS. Applicants should be between 18 years to 28 years of age and have NO ACTIVE BACKLOG at the time of applying, it must be cleared before the joining. There is a maximum of 24 months of academic gap acceptable with proper documentation. The recruitment procedure consists of registration on TCS NextStep Portal, an in-centre written test comprising of verbal ability, numerical ability, and logical reasoning, in-person selection process, and document verification. Candidates are required to work 24 hours round the clock.
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TCS BPS Freshers -Overview
| TCS BPS 2025 Details : | |
| Company | TCS |
| Roles | Business Processing Services (BPS) |
| Qualification | Graduates (3-year degree) in B.Com, BA, BAF, BBI, BBA, BBM, or BMS, |
| Location | Across India |
| Work Experience | 0-2 years |
Key Responsibilities for TCS Off-Campus Drive
- Answering questions or requests over the phone, e-mail or chat
- Entry, processing and validation processes of the administration
- Verifying that directives issued by parties from both the company and client sides are followed
- Back office – payroll, billing software, or team of finance lovers
- SLA Tracking and TAT Maintenance.
- Manage escalations and issues with the internal organization
- Managing client relationship and satisfaction is not a one-time process
- Drafting reports, briefs and other management documentation
- Keep client information confidential and secure
- Soak tests and performance improvements etc
Skills Required for BPS
- Communication – Excellent verbal and written communication
- Customer Service Focus – The patience, Empathy and problem-solving
- Analytical Thinking – For the CSM role, we need to not just have visibility into how the customer is handling their incident management challenges but also be able to understand where they are falling short and help them.
- Productivity — Capacity to execute meeting deadlines, SLAs on time
- COMPETENCIESGood Knowledge of IT Systems such as MS OFFICE, CRM and ERPs.
- High Quality – Rigour in documentation and data analysis
- Flexibility — the ability to work in a fast-paced dynamic environment
- Collaboration – The ability to work independently as well as in the milieu of a team environment; working together with others towards a common goal.
- MULITASKING- being able to perform more than one duty perfectly
Apply Link for the Business Processing Services at TCS Off-Campus Drive
| Click & Apply for Business Processing Services (Across India) for TCS |
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| Click & Apply for Multiple roles (Across India) for TCS |
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Selection Process for TCS Off-Campus Drive
- Online Application – Submit your details through the official TCS NextStep Portal.
- Aptitude Test – Assessment includes logical reasoning, numerical ability, and verbal ability.
- Technical Interview – Focuses on coding skills, databases, and domain-specific knowledge.
- HR Interview – Evaluates communication, adaptability, and cultural fit with the company.
TCS Off-Campus Drive – FAQs
Q1: What is the eligibility criteria for TCS Off-Campus Drive?
A1: TCS requires candidates to have a B.E/B.Tech/M.E/M.Tech/MCA/M.Sc degree with at least 60% or 6 CGPA throughout academics.
Q2: Which batches are eligible to apply for TCS Off-Campus Drive?
A2: TCS Off-Campus Drive is open for 2024, 2025, and 2026 pass-outs.
Q3: What is the selection process at TCS?
A3: The TCS selection process includes an Online Application, Aptitude Test, Technical Interview, and HR Interview.
