A walk-in interview is being held by Genpact for freshers and experienced people. The jobs are for Banking Non-Voice & Voice, Non-Voice, and Customer Service Voice. Any graduate can apply.
The job locations are Pune, Hyderabad, Kolkata, Jaipur ,Bhubaneswar and Gurugram. People with 0 to 5 years of experience can come for the interview. The walk-in interview will happen from 24 February to 3rd March.
Table of Contents
Genpact Walk-in – Overview
| Genpact Walk-in – Overview | |
| Company | Genpact |
| Role | Chat ,Banking Non-Voice & Voice and Customer Service Voice |
| Qualification | Any Graduate |
| Location | Pune, Hyderabad, Kolkata, Jaipur ,Bhubaneswar and Gurugram |
| Work Experience | 0-3 years |
| Salary | 4-6 Lpa |
Roles Offered by Genpact: Banking Non-Voice & Voice, Customer Service Voice
1.Responsibilities for Banking Non-Voice & Voice
Voice:
- Respond to client requests and concerns.
- Provide support for data collection so that the end user can recover their account.
- Maintain a thorough awareness of the client procedure and policies.
- Replicate customer issues and escalate product bugs.
- Offer exceptional customer service to our consumers.
- It is your responsibility to demonstrate critical thinking and analyzing skills.
- Responsibilities include demonstrating a proven work ethic and the ability to work successfully both independently and within a wider collaborative environment.
Non-voice:
- Comprehend complex information and data sets.
- Deliver work with accuracy and productivity.
- Communicate with the onshore team to resolve pending information.
- Analyze trends and raise awareness.
- Maintain high levels of accuracy while performing work.
2. Responsibilities for Customer Service Voice
- Process transactions and make calls to the insured, provider, or facility in accordance with normal procedures and SOP.
- Follow precise rules to prioritize transactions and meet SLAs.
- Plan and prioritize tasks to achieve objectives.
- Understanding and responding to client inquiries.
- Identify, research, and address problems.
- Assist with team duties as needed. Accurately evaluate and synthesize information from several sources and systems.
- Ensure that the turnaround time and quality of work fulfill the company’s service criteria.
- Maintain supportive and professional communication with onshore/offshore customers via email and phone calls.
- Manage work in progress and support team efforts to achieve individual and team goals.
Event Schedule: Dates and Locations
| For Pune location interested candidates can walkin directly to the below address | |
| Role | Customer Service: Voice Roles |
| Experience | 1 – 6 years |
| Venue 1 with Date & Time | 26 February , 11.00 AM – 2.00 PM Venue: Office Number 28, 4th Floor, Galleria Building, Above Meshail, Near Vidya Sahakari Bank, Karve Road, Karve Statue, Kothrud, Pune, Maharashtra 411038 |
| Venue 2 with Date & Time | 27 February , 11.00 AM – 2.00 PM Venue: 5th Floor, Shan-Hira Heights, 13, MG Road, Opposite Central Bank of India, above World of Titan & Metro Shoes, Camp, Pune, Maharashtra 411001 |
| Venue 3 with Date & Time | 1st March, 11.00 AM – 2.00 PM Venue: Genpact, Cluster B, EON FREE ZONE, Eon Free Zone Rd, EON Free Zone, Kharadi, Pune, Maharashtra 411014 |
| For Hyderabad location interested candidates can walkin directly to the below address | |
| Role | International Chat process |
| Experience | Fresher |
| Date | 25 February , |
| Time | 11.00 AM – 1.00 PM |
| walk-in Address: | Venue: Genpact, 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039 |
| For Gurugram location interested candidates can walkin directly to the below address | |
| Role | Customer Service Voice |
| Experience | Fresher -3 Years |
| Date | 25 February , |
| Time | 11.30 AM – 2.00 PM |
| walk-in Address: | Venue: Genpact Office Ground floor, Sec-18, Plot 22A&B, Gurgaon |
| For Kolkata location interested candidates can walkin directly to the below address | |
| Role | Finance & Accounts |
| Experience | Fresher |
| Date | 28 February , |
| Time | 11.30 AM – 2.30 PM |
| walk-in Address: | Venue: ICA Edu Skills | Saltlake Sector V, DN – 47, Salt Lake Bypass, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 |
| For Bhubaneswar location interested candidates can walkin directly to the below address | |
| Role | Content moderation Roles |
| Experience | Fresher |
| Date | 4th March , |
| Time | 11.30 AM – 2.30 PM |
| walk-in Address: | Venue: ICA Edu Skills – Chandrasekharpur, Plot no 323, 2nd floor, Capital, CS Pur Road, District Center, Chandrasekharpur, Bhubaneswar, Odisha 751016 |
| For Jaipur location interested candidates can walkin directly to the below address | |
| Role | FNA & Transaction Roles |
| Experience | Fresher – 5 Years |
| Date | 24 February |
| Time | 11.00 AM – 2.00 PM |
| walk-in Address: | Venue : Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017 |
Tips to Prepare for the Genpact Walk-in Interview
To get ready for the Genpact walk-in interview, the job role should be learned first. Information about the company should be read. A simple resume with skills and experience should be made. Common questions should be practiced, and speaking skills should be improved.
Nice and clean clothes should be worn. The interview place should be reached on time, and all needed papers should be taken. Confidence should be kept, and a test should be prepared for if needed. After the interview, the next steps can be asked. With good practice, success can happen.
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
FAQ: Walk-in Interview in Genpact
What is Genpact Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What roles are available in this walk-in interview drive?
Genpact is hiring for roles including Chat Support, Non-Voice, and Finance and Accounts.
What does Genpact company do?
Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
