Genpact is organizing a walk-in-interview session for experienced and inexperienced applicants for one of the world’s foremost professional service firms. The company has open positions for International Chat Process with a maximum experience cap of seven years for the Hyderabad offices. Any Graduate. It is evident that there are many approaches in which the attempt enables people across diverse backgrounds to initiate or progress within robust fields. Genpact remains internationally distinguished for its concern towards functions of employees along with abundant learning resources, global exposure, and continuous opportunities. All walk-in candidates should come with printed copies of their resumes as well as all recent documents which significantly increase likelihood of acceptance at offer. Participants in this talent-matching drive will meet roles that are bolstered by exciting innovation-centric flexibility frameworks and progression-driven pathways.
Table of Contents
Genpact Walk-in – Overview
| Genpact Walk-in – Overview | |
| Company | Genpact |
| Role | International Chat Process |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Work Experience | fresher |
Roles & Responsibilities for International Chat Process
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Maintain a deep understanding of client process and policies
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Upskill to enhance the knowledge time to time and offer support
- Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
Preferred pre-requisites:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- Analytical skills with customer centric approach
Genpact Event Schedule: Dates and Locations
| For Hyderabad location interested candidates can walkin directly to the below address | |
| Time and Venue | 15th July , 11.30 AM – 1.30 PM |
| walk-in Address: | Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 |
Tips to Prepare for the Genpact Walk-in Interview
To get ready for the Genpact walk-in interview, the job role should be learned first. Information about the company should be read. A simple resume with skills and experience should be made. Common questions should be practiced, and speaking skills should be improved.
Nice and clean clothes should be worn. The interview place should be reached on time, and all needed papers should be taken. Confidence should be kept, and a test should be prepared for if needed. After the interview, the next steps can be asked. With good practice, success can happen.
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
FAQ: Walk-in Interview in Genpact
Q1. What roles are available at the Genpact walk-in interview?
A1. Genpact is hiring for roles in International Chat Process
Q2. Who can apply for the Genpact walk-in drive?
A2. Candidates with fresher and qualifications like any graduate degree are eligible to apply at Genpact.
Q3. Where is the walk-in interview being held by Genpact?
A3. The walk-in interviews are being conducted at Genpact’s offices in Hyderabad.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
