Canonical, the company behind the popular Ubuntu operating system, is hiring a Customer Success Manager for a work-from-home position. This exciting opportunity is open to freshers or individuals with 0-2 years of experience. The role is remote, with the hiring office based in Gurgaon. Candidates with any graduate qualification are welcome to apply. The position offers a competitive salary between 4LPA to 5LPA. If you’re passionate about technology and customer relationships, this is a great chance to join a global leader in open-source solutions while working from the comfort of your home.
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Position Overview of Customer Success Manager Jobs at Canonical
| Work from home jobs Details : | |
| Company | Canonical work from home |
| Roles | Customer Success Manager |
| Qualification | Any Graduate |
| Location | Remote ( hiring office Gurgaon) |
| Work Experience | 0-2 years |
| Salary | 4 lpa-5 lpa |
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What your day will look like
- Focus on providing excellent support to customers by solving their ticket requests.
- Improve documentation with helpful problem-solving guides, FAQs, and onboarding materials.
- Lead campaigns that connect with multiple customers through digital channels like email, social media, and more.
- Identify both high-potential and high-risk customers from newly onboarded users.
- Help onboard new customers and introduce them to our products and support processes (such as Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, and others).
- Work together with the Sales and Support teams to create plans that meet the customers’ needs.
- Stay in touch with your customers to quickly identify any risks or issues.
- Collect feedback from customers and present it in a way that the product team can easily review.
What Canonical are looking for in you
- Experience in dealing with customers directly.
- A compassionate person who genuinely wants to help others.
- A strong passion for technology, especially infrastructure and Ubuntu.
- Good at delivering clear and engaging presentations.
- Excellent organizational skills with the ability to keep documentation updated and well-structured.
- A team player who can collaborate effectively with all internal departments.
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Apply Link for the Customer Success Manager Role at Canonical
| Click the link below to apply for the Canonical at Customer Success Manager role | |||||
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Why Join Canonical as Customer Success Manager ?
Joining Canonical as a Customer Success Manager means being part of a dynamic team that values both technology and customer relationships. You’ll have the opportunity to work closely with customers, ensuring their success while guiding them through the journey with innovative products like Ubuntu Pro and MAAS. If you’re passionate about technology and want to make a direct impact, this role offers you the chance to use your skills in problem-solving, communication, and empathy. At Canonical, you’ll collaborate with talented teams across the company, contributing to the growth of the business while building meaningful relationships with clients. It’s a great place for those who want to grow professionally, support cutting-edge technologies, and create real value for customers. Plus, with the support of a passionate, diverse team, you’ll find a fulfilling career that truly makes a difference.
About Canonical company :
Canonical is the company behind Ubuntu, one of the world’s most popular open-source operating systems. Based in the heart of the tech world, Canonical is all about helping people and businesses make the most of technology through innovative, secure, and reliable software solutions. Whether it’s through cloud services, IoT, or enterprise solutions, Canonical empowers organizations with the tools they need to stay ahead in a rapidly changing digital world. The company fosters a culture of collaboration and innovation, where talented individuals come together to solve complex problems and drive the future of open-source technology. With a global presence and a passion for creating impactful products, Canonical is a place where tech enthusiasts can truly make a difference.
FAQ: Work from home jobs at Canonical
Does Canonical offer remote work for Customer Success Managers?
Yes, Canonical is known for being a remote-first company. Many roles, including Customer Success Manager (CSM) positions, are available with remote work options. Employees are often allowed to work from home, regardless of their location.
What is the typical work schedule for a Customer Success Manager at Canonical?
Canonical follows a flexible work culture. While the schedule is typically flexible, you will need to accommodate customer time zones and provide support during business hours. Some roles may require you to work in sync with clients’ time zones, especially in international markets.
What is the company culture like at Canonical?
Canonical has a collaborative and open culture. As a remote-first company, they emphasize flexibility, trust, and autonomy. The company values diversity and inclusivity, offering a global team of employees working together across time zones.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
