Walk-in Drive at bankbazaaR.com for Customer Relationship Officer Roles . 12 pass, any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at bankbazaaR.com -Overview
- Company – bankbazaaR.com (Walk in)
- Role – Customer Relationship Officer
- Qualification –12 pass, any Graduate
- Experience – 0 – 2 years
- Location – Ambattur, Chennai
- Salary – 1.5 lpa – 2lpa
ABOUT bankbazaaR.com COMPANY
BankBazaar.com is an online financial marketplace that provides a one-stop platform for individuals to compare and apply for a wide range of financial products and services. It operates in India and offers a diverse array of options, including credit cards, personal loans, home loans, insurance, mutual funds, and more. Users can use the platform to compare the features, benefits, and terms of various financial products, allowing them to make informed decisions based on their specific needs and preferences. BankBazaar.com streamlines the traditionally complex and time-consuming process of researching and applying for financial products, making it more convenient and accessible for consumers. It aims to empower individuals to make sound financial choices and achieve their financial goals while also promoting transparency and competition in the financial services industry.
Walk-in Drive at bankbazaaR.com – Customer Relationship Officer Responsibilities
- Customer Engagement: Act as the primary point of contact between the company and its customers, establishing and maintaining strong relationships.
- Customer Support: Provide assistance and support to customers by addressing inquiries, resolving issues, and ensuring their needs are met in a timely and satisfactory manner.
- Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and a clear understanding of the company’s products or services.
- Customer Retention: Develop and implement strategies to retain existing customers, including loyalty programs and personalized outreach.
- Customer Feedback: Collect and analyze customer feedback and preferences to improve products, services, and overall customer experience.
- Conflict Resolution: Handle customer complaints and concerns with empathy and professionalism, working to find amicable solutions.
- Account Management: Monitor and manage customer accounts, ensuring they are up to date and providing recommendations for upselling or cross-selling additional products or services.
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Walk-in Drive at bankbazaaR.com -Skills Required
- Active Listening: The ability to actively listen to customers, ask probing questions, and understand their unique requirements is essential for providing personalized support.
- Communication Skills: Effective verbal and written communication is vital for addressing customer inquiries, explaining product details, and providing support. CROs must be able to communicate clearly, professionally, and empathetically.
- Empathy: Demonstrating empathy and understanding toward customers’ needs, concerns, and emotions helps build trust and rapport.
- Problem-Solving: CROs should be skilled at identifying and resolving customer issues, often under pressure, and finding creative solutions to meet customer needs.
- Product Knowledge: In-depth knowledge of the company’s products or services is necessary to answer customer queries and provide informed assistance.
- Conflict Resolution: Handling customer complaints and conflicts in a diplomatic and effective manner is crucial for maintaining a positive customer experience.
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HOW TO APPLY FOR THE Walk-in Drive at bankbazaaR.com ?
To apply for the Walk-in Drive at bankbazaaR.com Candidate need to walk in to the Venue that is given below.
FOR Ambattur, Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | Customer Relationship Officer |
| Experience | 0 – 3 years |
| Contact | Karthika ( 9629044489 ) |
| Date : | 12th October – 21st October , |
| Time : | 9.30 AM – 12.00 PM |
| Address : | Prince info park, B block 3rd floor & 7th floor, Ambattur estate. ( Opposite to Ambit IT) |
Walk-in Drive at bankbazaaR.com – Frequently Asked Question?
What is the bankbazaaR.com walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5 lpa – 2lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
