Agilent Careers, Work from Home is hiring Customer Service Admin role.Any Graduate candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Agilent Work from Home
- Role – Customer Service Admin
- Qualification –Any Graduate
- Experience –1-3
- Location – Remote( Hiring office Manesar)
- Salary –3 LPA – 5 LPA
ABOUT COMPANY
Agilent Technologies, commonly known as Agilent, is a leading global company specializing in life sciences, diagnostics, and applied chemical markets. Established in 1999 as a spin-off from Hewlett-Packard, Agilent has established itself as a key player in providing innovative solutions and technologies to empower scientific discoveries and advancements.
The company’s portfolio encompasses a wide range of products and services, including analytical instruments, software, consumables, and services. Agilent’s offerings cater to diverse industries and applications, including pharmaceuticals, biotechnology, environmental testing, food safety, forensics, and academic research.
What You Will Be Doing As Customer Service Admin
- Responding to Customer Inquiries: You will be responsible for promptly and professionally addressing customer inquiries, concerns, and requests through various channels such as phone, email, chat, or social media. This includes providing accurate information, troubleshooting issues, and offering solutions to ensure customer satisfaction.
- Order Processing and Tracking: You will handle order processing tasks, including verifying customer details, product availability, pricing, and processing payments. Additionally, you may track and update customers on the status of their orders, ensuring timely delivery and addressing any issues that may arise.
- Handling Complaints and Escalations: When customers have complaints or encounter difficulties, you will play a crucial role in listening to their concerns, empathizing with their situation, and finding appropriate solutions. In cases where issues need to be escalated, you will coordinate with supervisors or relevant teams to ensure prompt resolution.
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Skills Required for Customer Service Admin
- Communication Skills: Strong verbal and written communication skills are crucial for effectively interacting with customers. Clear, concise, and professional communication helps in conveying information, addressing concerns, and building positive relationships.
- Customer Focus: A customer-centric mindset is essential. This includes empathy, active listening, and the ability to understand and anticipate customer needs. Putting the customer first and striving for customer satisfaction are key priorities.
- Problem-Solving: Strong problem-solving skills enable you to analyze customer issues, identify the root cause, and provide effective solutions. This involves critical thinking, attention to detail, and the ability to remain calm and composed under pressure.
- Product Knowledge: A good understanding of the company’s products or services is essential to provide accurate information, answer customer inquiries, and make appropriate recommendations. Continuous learning and staying updated on product developments are important.
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HOW TO APPLY FOR Agilent Work from Home 2023 ?
To apply for the Agilent Work from Home 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Agilent Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Service Admin-Remote( Hiring office Manesar)
Agilent Work from Home– Frequently Asked Question?
What is the Agilent Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
