Walk-in at HDFC Bank for Phone Banking/ Virtual Care Officer/Video KYC Officer Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at HDFC Bank -Overview
- Company – HDFC Bank walk-in
- Role – Phone Banking/ Virtual Care Officer/Video KYC Officer
- Qualification – Any Graduate
- Experience – 1-6
- Location – Mumbai/ Delhi/ Coimbatore
- Salary – 2.5 – 6.5 LPA
Walk-in Drive at HDFC Bank -ABOUT COMPANY
HDFC Bank is one of India’s leading private sector banks, established in 1994. It has emerged as a prominent financial institution, offering a comprehensive range of banking and financial services to individuals, businesses, and corporates. With an extensive network of branches and ATMs across India, HDFC Bank provides services such as retail banking, corporate banking, wealth management, loans, insurance, and credit cards. The bank is known for its customer-centric approach, innovative digital banking solutions, and commitment to technological advancements in the financial sector. Over the years, HDFC Bank has gained recognition for its robust financial performance, excellent customer service, and contributions to India’s banking landscape. Please note that this information is accurate as of September 2021, and there may have been developments since then.
Walk-in Drive at HDFC Bank- Phone Banking Responsibilities
- Call handling as per defined standards.
- 100% accurate resolution on Calls received at the Call Center. Error-free handling of requests/transactions on calls.
- Send response as per defined TAT in case any query is not resolved on the first call.
- Accurate logging and resolution of complaints. Complaint docket number (CDN) provided to customers for every complaint captured & ensuring Nil/ Minimal complaints by customers on improper / erroneous call handling.
- Ensure accurate capture of complaints related data provided by the customer – Error-free & on time logging of complaints.
Walk-in Drive at HDFC Bank- Virtual Care Officer Responsibilities
- Patient Engagement: Engaging with patients through virtual channels, answering inquiries, and providing information about healthcare services.
- Telehealth Support: Assisting patients in accessing telemedicine appointments, facilitating virtual consultations, and troubleshooting technical issues.
- Data Management: Managing patient health records and ensuring the secure and confidential handling of sensitive medical information.
- Appointment Scheduling: Coordinating and scheduling virtual appointments with healthcare providers based on patient needs and availability.
- Follow-Up and Feedback: Conducting post-appointment follow-ups, gathering patient feedback, and addressing any concerns or questions to improve the virtual care experience.
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Walk-in Drive at HDFC Bank -Skills Required
- Patient Communication: Strong verbal and written communication skills to interact with patients effectively through virtual channels.
- Healthcare Knowledge: A good understanding of healthcare procedures, terminology, and patient care practices.
- Technical Proficiency: Proficiency in using telehealth platforms and technology to facilitate virtual consultations and appointments.
- Data Privacy: Knowledge of healthcare data privacy regulations and the ability to maintain patient information securely.
- Empathy and Compassion: The capacity to provide empathetic and compassionate support to patients, demonstrating understanding of their needs and concerns.
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HOW TO APPLY FOR THE Walk-in Drive at HDFC Bank INTERVIEW?
To apply for the HDFC Bank (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Phone Banking |
| Experience | 1 – 6 years |
| Contact no. | Bhagwan Lamkhede |
| Date | 8th September |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | HDFC Bank LTD, Akruti Business Port, 5th Floor, Phonebanking Department, MIDC Road no. 13, Andheri East, Mumbai – 400093. Landmark – Opp. Hotel Regale by Tunga, Next to China Lawn Restaurant. |
FOR Delhi LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Virtual Care Officer |
| Experience | 1 – 4 years |
| Contact no. | Aatish Verma (HR) |
| Date | 12th September |
| Time | 10.30 AM – 3.00 PM |
| walk-in Address: | HDFC Bank, Ambience Mall, 9th Floor, Rohini Sector-10, Delhi-85. |
FOR Coimbatore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Video KYC Officer |
| Experience | 0 – 3 years |
| Contact no. | Indhumathi V |
| Date | 13th September |
| Time | 10.30 AM – 12.30 PM |
| walk-in Address: | Babyama Edutech, 3RD Floor, No: 77 NVN Layout, VKK Menon Road, New Siddhapudur, Coimbatore: 641044. |
Walk-in Drive at HDFC Bank – Frequently Asked Question?
What is the HDFC Bank walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 – 6.5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
