Teleperformance Walk-in Drive 2023 For Back Office/Customer Care Executive Role . 12 Pass,Any Graduate candidate can apply for the post.
Table of Contents
Teleperformance Walk-in Drive 2023 – Overview
- Company – Teleperformance Walk-in
- Roles -Back Office/Customer Care Executive
- Qualification – 12 Pass,Any Graduate
- Location -Trivandrum /Mohali
- Work Experience – 0-3 years
- Salary -1-3.25 Lacs P.A.
ABOUT Teleperformance COMPANY
Teleperformance is a multinational company that specializes in business process outsourcing (BPO) services, including customer experience management, digital integrated business services, and other related solutions. Teleperformance operates in numerous countries and has a vast global network of contact centers. This allows them to offer multilingual and multicultural services to clients around the world.
Teleperformance Walk-in Drive 2023 – Roles & Responsibilities For Customer Care Executive
- Customer Support: Professionals in International US Voice roles are responsible for providing customer support to clients based in the United States. This involves addressing inquiries, resolving issues, and ensuring a positive customer experience through clear and effective communication.
- Inbound and Outbound Calls: Handling inbound and outbound calls is a key responsibility. This includes answering incoming calls from customers, addressing their needs or concerns, as well as making outbound calls for tasks such as follow-ups, surveys, or sales calls.
- Problem Resolution: Effectively identifying and resolving customer problems is crucial. International US Voice representatives need to troubleshoot issues, provide accurate information, and ensure that customer concerns are resolved in a timely and satisfactory manner.
- Product or Service Information: Providing detailed information about products or services is part of the role. Professionals must be knowledgeable about the offerings, pricing, and features to assist customers with their queries and guide them in making informed decisions.
- Quality Assurance: Ensuring the quality of customer interactions is essential. International US Voice professionals are often required to adhere to quality standards, follow scripts or guidelines, and undergo training to maintain a high level of service consistency and customer satisfaction.
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Teleperformance Walk-in Drive 2023 – Roles & Responsibilities For Back Office
- Responsible for the complete work flow and operational activities relating to legal and tax notices received from the branches
- Ensuring fulfilment of requirements as specified in the notice
- Directly corresponding with relevant authorities on action taken as per requirement of the notice, providing documents, statements, voucher etc as per notice.
- Maintaining MIS, documents and data requirements as per workflow of the department
- Co-ordination with legal and tax team as required and as defined in the business process document.
Teleperformance Walk-in Drive 2023 – Skills Required
- Strong understanding of the products, services, or software being supported.
- Proficient in troubleshooting technical issues and providing solutions.
- Excellent verbal and written communication skills.
- Ability to convey technical information in a clear and understandable manner for non-technical users.
HOW TO APPLY FOR Teleperformance Walk-in Drive 2023 ?
To apply for the Teleperformance Walk-in Drive 2023 Interview Candidate need to walk in to the Venue that is given below.
FOR Trivandrum LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Back Office |
| Experience | 0 –3 years |
| Contact | Praveen Racherla/ Paresh |
| Date | 5th January , |
| Time | 11.00 AM – 4.00 PM |
| walk-in address | Kotak Mahindra Bank White Haven Vellayambalam Trivandrum – 695010, Thiruvananthapuram, Kerala |
| mail-id | [email protected] |
FOR MOHALI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 1 years |
| Contact | HR Anmol ( 8219660083 ) |
| Date | 1st January – 10th January , |
| Time | 10.30 AM – 4.00 PM |
| walk-in address | Sector 66 bestech business Tower A Teleperformance Mohali |
Teleperformance Walk-in Drive 2023 – Frequently Asked Question?
What is Teleperformance Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1-3.25 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
