Xpressbees is hosting direct walk–in interviews for Customer Care Executive roles in Kolkata and Pune locations. Freshers and candidates with 0-5 years of experience are encouraged to apply. The interviews are taking place from 2nd January to 11th January. This is a fantastic opportunity to kickstart your career in customer service with a leading logistics company. Visit the walk-in event and explore exciting career prospects with Xpressbees!
Table of Contents
Overview
| Xpressbees Recruitment : | |
| Company | Xpressbees |
| Role | Customer Care Executive / Field Recruiter |
| Qualification | 12th pass / Any Graduate |
| Location | Kolkata / Pune |
| Work Experience | 0 – 5 years |
| Salary | 1-4.5 Lpa |
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Responsibilities & Job highlights :
| Job Role: | Field Recruiter | ||||
| Qualifications: | 12th pass | ||||
| Experience: | 1 – 6 years | ||||
| Job Type: | Full Time | ||||
| Location: | Kolkata | ||||
| Responsibilities & Job highlights For Field Recruiter : | |||||
| Responsibilities 1. Hunting riders / delivery boys & onboarding in the assigned cluster. 2. Manage end to end sourcing, onboarding for First Mile, Middle Mile and Last Mile blue collar workforce Pan India 3. Ensure the target are achieved in TAT. 4. Should have a good Vendor Network Online & Offline to generate leads across the country 5. Need to align for regular refresher training in coordination with Training Team. 6. Contingent situation handling – Shipment Loss, COD issue, Uninformed leaves, etc. Job highlights 1. 1+ years of experience in field recruitment with good Excel skills and fluency in English and regional languages 2. Source and onboard delivery personnel, manage end-to-end recruitment, and handle contingent situations 3. No specific benefits mentioned | |||||
HOW TO APPLY FOR Xpressbees Walkin Drive?
| FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Field Recruiter (Executive) |
| Experience | 1 – 6 years |
| Qualification | 12th pass |
| Date | 8th January – 10th January |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | Busybees Logistics Solutions Pvt Ltd. Dhapa Tiljala, Kolkata, West Bengal – 700105 Beside : Bigbasket Warehouse Complex |
Key Responsibilities & Shift & Schedule:
| Job Role: | Customer Care Executive | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 0 – 5 years | ||||
| Job Type: | Full Time | ||||
| Location: | Pune | ||||
| Key Responsibilities & Shift & Schedule For Customer Care Executive : | |||||
| Responsibilities 1. Manage a high volume of inbound calls (150-180 calls per day) related to logistics and delivery inquiries. Provide accurate information and resolve customer issues concerning shipment tracking, delivery schedules, and other logistics-related queries. 2. Document all customer interactions, including inquiries, complaints, requests, and resolutions, in the CRM system accurately. 3. Escalate complex issues to the appropriate team when necessary and follow up to ensure timely resolution. 4. Maintain a positive and professional attitude while handling customer concerns, delays, or shipment changes. 5. Collaborate with internal teams to ensure prompt and accurate resolution of customer issues. 6. Follow communication scripts, guidelines, and call center protocols to ensure consistency and professionalism. Shift & Schedule 1. Day Shit. 2. 6-day workweek . 3. Rotational shifts . 4. Rotational week off (varies each week). 5. Ability to handle 150-180 inbound calls daily. | |||||
HOW TO APPLY FOR Xpressbees Walkin Drive?
| FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Field Recruiter (Executive) |
| Experience | 1 – 6 years |
| Qualification | Any Graduate |
| Date | 2nd January – 11th January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Building B-1,Unit 1A and 501A,Cerebrum IT Park,Kal , PUNE, Maharashtra, India |
About Xpressbees Company
Xpressbees was founded by Amitava Saha and Supam Maheshwari. It started as an inhouse logistics arm for FirstCry and later spun off into a separate legal entity called Busybees Logistics Solutions Private Limited (Xpressbees) in September 2015. Xpressbees has raised funds from marquee investors like Alibaba, Paytm, SAIF, CDH, Valiant, Investcorp, Norwest Venture Partners, and Gaja. Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfillment services and tailored software solutions. Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers.
Frequently Asked Question?
Who is the owner of XpressBees?
Amitava Saha and Supam Maheshwari .
Who is the CFO of XpressBees?
Rahul Agarwal .
What is a customer care executive job?
Customer care executives are responsible for helping companies build and maintain relationships with their clients and customers.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
