Walkin Interview at CAMS for the position of Lead specialist – Customer service role . Any Graduate / B.Com / B.B.A/ B.M.S / M.Com / MBA/PGDM/ M.A in Economics, Statistics candidate can apply for the post.
Table of Contents
Walkin Interview at CAMS – Overview
- Company Website – www.camsonline.com
- Company – CAMS Walkin
- Roles – Lead specialist – Customer service
- Qualification – Any Graduate / B.Com / B.B.A/ B.M.S / M.Com / MBA/PGDM/ M.A in Economics, Statistics
- Location – Chennai / Coimbatore
- Work Experience – 2 – 5 years
- Salary – 3-8 Lpa
ABOUT CAMS COMPANY
CAMS has been an integral part of the Indian Financial infrastructure for over 30 years as a regulated entity and has built significant reputation as a Transfer Agency to the Asset Management Industry of India and more recently as a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Banks, Non-Banking Finance Companies. Besides serving as B2B solutions partner, CAMS brings a unique ability of a B2C to serve the end customers through a variety touch points such as pan India network of Service centres, White Label Call centre, and White Label Online Services.
Walkin Interview at CAMS – Roles & Responsibilities For Lead specialist – Customer service
- Team Leadership: Providing guidance, coaching, and mentorship to customer service representatives to ensure high performance, productivity, and adherence to service standards.
- Complex Issue Resolution: Handling escalated or complex customer inquiries, complaints, or issues that require specialized expertise or authority to resolve effectively.
- Process Improvement: Identifying opportunities to streamline workflows, enhance service efficiency, and improve customer satisfaction through the implementation of new processes, tools, or training programs.
- Quality Assurance: Monitoring and evaluating customer service interactions, ensuring consistency, accuracy, and adherence to company policies and procedures, and providing feedback and coaching as needed.
- Reporting and Analysis: Analyzing customer service metrics and performance data to track trends, identify areas for improvement, and generate insights for management decision-making and strategic planning.
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Walkin Interview at CAMS – skills Required
- Leadership: Strong leadership skills are essential for effectively managing and motivating a team of customer service representatives, providing guidance, direction, and support to achieve team goals.
- Communication: Excellent communication skills, both verbal and written, are crucial for effectively conveying information, providing feedback, and facilitating collaboration among team members and with other departments.
- Problem-Solving: Advanced problem-solving abilities are necessary for handling escalated customer issues, analyzing complex situations, and developing innovative solutions to resolve issues and improve processes.
- Customer Focus: A deep understanding of customer needs, preferences, and expectations is vital for ensuring customer satisfaction and loyalty, as well as for guiding the team in delivering exceptional service.
- Adaptability: The ability to adapt to changing priorities, customer demands, and business requirements is essential for successfully navigating dynamic and fast-paced customer service environments and leading the team through various challenges and opportunities.
HOW TO APPLY FOR Walkin Interview at CAMS ?
To apply for the Walkin Interview at CAMS Interview Candidate need to walk in to the Venue that is given below.
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Lead specialist – Customer service |
| Experience | 2 – 5 years |
| Contact no. | Swetha N ( 7305991967 ) |
| Date | 21st March – 22nd March |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | CAMS-Computer Age Management Services Ltd. Rayala Towers, 158, Anna Salai, Chennai – 02 |
FOR Coimbatore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Lead Specialist |
| Experience | 3 – 7 years |
| Contact no. | Shylendhirakumar M |
| Date | 19th March – 22nd March |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Computer Age Management Services Ltd (CAMS) 558/2, IInd Floor,Hanudev Info Park Udayampalayam Road,Nava India, Coimbatore – 641028 |
Walkin Interview at CAMS – Frequently Asked Question?
What is CAMS Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-8 Lpa is based on the reports of Glassdoor and Ambition Box.
What does CAMS do?
CAMS is a technology driven financial infrastructure and services provider to Mutual Funds and other financial institutions
Who is owner of my CAMS?
HDFC Group, National Stock Exchange and Acsys Investments Pvt. Ltd.
What is the work of a customer service executive?
Customer service executives are often responsible for handling customer complaints and concerns.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
