Hexaware Technologies Mega off campus Drive 2023 | Multiple Roles

Hexaware Technologies Mega off campus Drive 2023 for Executive/Sr Executive-Telecom & Quality Analyst Roles. 12 pass, Any Graduate, PG candidates can apply for the post.

Hexaware Technologies Mega off campus Drive – Overview

• Company – Hexaware Technologies
• Role – Executive/Sr Executive-Telecom/ Quality Analyst
• Qualification – 12 pass, Any Graduate, PG
• Experience – 6 months – 1 year
• Location – Chennai/ Mumbai/ Nagpur
• Salary – 3 LPA – 5 LPA

ABOUT Hexaware Technologies COMPANY

Hexaware Technologies is a global IT services and consulting company that specializes in providing digital transformation solutions to businesses across various industries. With a focus on technology-driven innovation, Hexaware offers services encompassing application development, enterprise solutions, cloud computing, automation, and artificial intelligence. The company is known for its customer-centric approach and expertise in delivering end-to-end IT solutions that enhance efficiency, productivity, and customer experience. Hexaware’s offerings cater to clients worldwide, helping them navigate complex challenges and capitalize on emerging technologies to achieve their strategic goals.

Hexaware Technologies Mega off campus Drive – Roles & Responsibilities For Executive/Sr Executive-Telecom

• Handle Telecom back office transactions
• Comprehend customers queries / Complaints / Comments
• Display empathy/ understanding of the issue/ concern towards customer
• Provide quick an effective resolution to the customer’s queries
• Works accurately and with eye for details & multi-tasking ability
• Should be comfortable working in CET (Sweden/European) timings
• Should be a quick learner with ability to manage work efficiently with minimum guidance
• Should be comfortable working in 6 days operation

Hexaware Technologies Mega off campus Drive – Skills Required For Executive/Sr Executive-Telecom

• Telecom Domain Knowledge: Proficiency in telecommunications industry concepts, technologies, and trends.
• Communication Skills: Effective verbal and written communication for customer interactions and problem-solving.
• Customer Service: Ability to address customer queries, troubleshoot issues, and provide satisfactory solutions.
• Technical Troubleshooting: Skill in diagnosing and resolving basic technical problems related to telecom services.
• Attention to Detail: Accurate data entry and documentation to ensure precise telecom service records.
• Team Collaboration: Collaboration with cross-functional teams to facilitate smooth customer service operations.

Hexaware Technologies Mega off campus Drive – Roles & Responsibilities For Quality Analyst

• Providing Necessary insight To areas of improvement in Quality control
• Calibrating the evaluation process as per client expectations
• Sending Job Receipt Mails To Client As Required
• Report Progress At A Team Level – Keep AM And PM Updated
• Responsible For Ensuring relevant Documentation Is Up To Date
• Providing one-on-one Feedback On Quality
• Analyzing Team Performance And Identifying Training Needs
• Providing Process Refresher Training Inputs As Required
• Responsible For Ensuring Quality Compliance Of Team
• Accountable for Improvement of Champions Assigned
• Appreciations, R & R Nominations – Providing Inputs To PM
• Adhering To Process, Rules And Regulations
• Following Quality Processes Thoroughly – Checklists, Standards Etc. On Process
• Adhering to Work Timings, Leave Schedules

Hexaware Technologies Mega off campus Drive – Skills Required For Quality Analyst

• Quality Assurance Expertise: Profound understanding of quality assurance principles, processes, and methodologies.
• Testing Tools: Proficiency in using testing tools and frameworks to ensure software quality and reliability.
• Defect Management: Skill in identifying, documenting, and tracking software defects throughout the testing lifecycle.
• Test Planning: Ability to create comprehensive test plans, test cases, and strategies for various software projects.
• Analytical Thinking: Strong analytical skills to assess software functionality, troubleshoot issues, and provide solutions.
• Collaborative Team Player: Effective teamwork and communication for coordinating with developers and stakeholders to ensure high-quality software delivery.

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HOW TO APPLY FOR Hexaware Technologies Mega off campus Drive 2023 ?

To apply for the Hexaware Technologies Mega off campus Drive – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY TH ROUGH THE BELOW LINK

Executive/Sr Executive-Telecom Role – Chennai

Quality Analyst Role – Mumbai/Chennai/Nagpur

Hexaware Technologies Mega off campus Drive 2023 – Frequently Asked Question?

What is the Hexaware Technologies selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 LPA – 5 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.