Startek Walk in Drive 2023 for Customer Care  Executive

Startek Walk in Drive 2023 for Customer Care Executive . Any Graduate Candidate can apply for the post.

Startek Walk in Drive 2023 – Overview

• Company – Startek Walk in
• Roles – Customer Care Executive
• Qualification – Any Graduate
• Location – Lucknow
• Work Experience – 0 – 3 years
• Salary – 1.5-1.75 Lacs P.A.

ABOUT Startek COMPANY

Startek is a global business process outsourcing (BPO) company known for providing customer experience management solutions. Headquartered in Greenwood Village, Colorado, Startek operates across various industries, including telecommunications, technology, healthcare, retail, and more. The company offers a range of services, including customer care, technical support, sales, and back-office support. Startek leverages technology and data analytics to enhance customer interactions and improve operational efficiency for its clients. With a global presence, Startek aims to deliver innovative and tailored solutions to meet the evolving needs of businesses in the customer service domain.

Startek Walk in Drive 2023 – Roles & Responsibilities For Customer Care Executive

• Customer Support Executives are responsible for promptly and professionally addressing customer inquiries, providing information about products or services, and assisting with any concerns or issues.
• Resolving customer issues and complaints is a key responsibility. This involves identifying the root cause of problems, coordinating with relevant departments if necessary, and ensuring a satisfactory resolution for the customer.
• Customer Support Executives need to have in-depth knowledge of the products or services offered by the company. This includes staying updated on features, specifications, and any changes to provide accurate information to customers.
• Effective communication is crucial. Customer Support Executives need to communicate clearly and professionally through various channels, such as phone, email, or chat, ensuring a positive and consistent customer experience.
• Maintaining accurate records of customer interactions and feedback is important. Customer Support Executives often document customer inquiries, issues, and resolutions, providing valuable insights for process improvement and product/service enhancements.

Startek Walk in Drive 2023 – Skills Required For Customer Care Executive

• Effective verbal and written communication is crucial for a Customer Support Executive. Clear and concise communication helps in understanding customer needs and conveying information accurately.
• The ability to empathize with customers and demonstrate patience, especially in challenging situations, is essential. This helps in building rapport and ensuring a positive customer experience.
• Customer Support Executives need strong problem-solving skills to identify issues, analyze them efficiently, and provide effective solutions to meet customer needs and expectations.
• In-depth knowledge of the products or services offered by the company is vital. This enables Customer Support Executives to address customer inquiries, provide accurate information, and offer guidance effectively.
• The customer support environment can be dynamic, with different inquiries and challenges arising. Being adaptable allows Customer Support Executives to navigate various situations, learn quickly, and provide flexible solutions to customers.

HOW TO APPLY FOR Startek Walk in Drive 2023 ?

To apply for the Startek Walk in Drive 2023 for Freshers Interview Candidate need to walk in to the Venue that is given below.

FOR LUCKNOW LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Startek Walk in Drive 2023- Frequently Asked Question?

What is Startek Walk in Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 1.5-1.75 Lacs P.A.is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.