Walk-in Drive at Conduent for Customer Service Representative Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Conduent -Overview
- Company Website – www.conduent.com
- Company – Conduent Walk-in
- Role -Customer Service Representative
- Qualification – Any Graduate
- Experience – 1 – 3 years
- Location – Visakhapatnam
- Salary – 3.5-4 Lacs P.A.
ABOUT Conduent COMPANY
Conduent is a global business process services company headquartered in Florham Park, New Jersey. Established in 2017 as a divestiture from Xerox Corporation, Conduent has a rich history of providing diversified services in areas such as digital platforms, customer experience, automation, and analytics. The company operates across various industries, including healthcare, transportation, government, and financial services, offering solutions that enhance productivity, streamline processes, and improve the customer experience. Conduent’s mission is to help businesses and governments modernize their operations through innovative technology and services, ultimately driving efficiency and delivering meaningful results.
Walk-in Drive at Conduent- Customer Service Representative Responsibilities
- Handling Inquiries: Responding to customer inquiries, requests, and complaints via phone, email, chat, or in-person, providing accurate information and solutions in a timely and professional manner.
- Order Management: Assisting customers with placing orders, tracking shipments, processing returns, and resolving any issues related to product availability, delivery, or billing.
- Problem Resolution: Identifying and resolving customer issues or concerns effectively, employing problem-solving skills and empathy to ensure a positive customer experience and satisfaction.
- Product Knowledge: Maintaining a thorough understanding of the company’s products or services, including features, specifications, pricing, and promotions, to address customer inquiries and provide personalized recommendations.
- Documentation and Reporting: Documenting customer interactions, inquiries, and resolutions accurately in the customer relationship management (CRM) system, and escalating complex issues to appropriate departments or supervisors as needed.
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Walk-in Drive at Conduent -Skills Required
- Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers, conveying information clearly, and resolving inquiries or issues.
- Empathy and Patience: The ability to empathize with customers’ concerns and demonstrate patience, especially in challenging situations, is crucial for maintaining positive relationships and diffusing tense interactions.
- Problem-Solving Abilities: Strong problem-solving skills are necessary for analyzing customer issues, identifying root causes, and finding appropriate solutions in a timely manner.
- Product Knowledge: A comprehensive understanding of the company’s products or services enables customer service representatives to provide accurate information, address inquiries, and offer relevant recommendations to customers.
- Time Management: Effective time management skills are essential for handling multiple customer inquiries or tasks simultaneously while maintaining responsiveness and meeting service level agreements (SLAs).
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HOW TO APPLY FOR THE Walk-in Drive at Conduent ?
To apply for the Walk-in Drive at Conduent Candidate need to walk in to the Venue that is given below.
FOR Visakhapatnam LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | Customer Service Representative |
| Experience | 1 – 3 years |
| Date : | 23 March |
| Time : | 10.00 AM – 1.00 PM |
| Address : | Conduent Business Services India LLP Plot No: 1 & 2 Millennium Towers – A, Hill No-3, IT/ITES, Rushikonda, Madhurawada, Visakhapatnam, Andhra Pradesh 530045 |
Walk-in Drive at Conduent – Frequently Asked Question?
What is the Conduent walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5-3.25 Lacs P.A. for the this role.
Who is the new CEO of Conduent?
Cliff Skelton
What is the work of Conduent?
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.
Is Conduent a product based company?
Conduent is a business process services company.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
