Genpact Mega Zoom (Virtual) Interview/Freshers & Experience

Genpact Mega Zoom (Virtual) Interview For Non -Voice process role. Any Graduate candidate can apply for the post

Genpact Mega Zoom (Virtual) Interview – Overview

• Company Website-www.genpact.com
• Company – Genpact (Virtual)
• Roles – Non -Voice process
• Qualification – Any Graduate
• Location – Ahmedabad
• Work Experience – 0 to 3 years
• Salary – 3lpa – 8lpa

ABOUT Genpact COMPANY

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients.

Genpact Mega Zoom (Virtual) Interview – Roles & Responsibilities For Non -Voice process

• Handle incoming calls from customers in a professional and courteous manner.
• Resolve customer complaints efficiently and escalate complex issues when necessary.
• Assist customers with product or service-related questions and issues.
• Listen to customer inquiries and provide accurate information and solutions.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures at all times.

Genpact Mega Zoom (Virtual) Interview – Skills Required

• Excellent verbal communication skills in English and Bengali.
• 1 to 2 years of experience in a voice-based customer service role.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Strong interpersonal skills and the ability to build rapport with customers.
• Basic computer proficiency and the ability to navigate multiple software applications.
• Flexibility to work rotating shifts, including evenings, weekends, and holidays.

HOW TO APPLY FOR GENPACT MEGA ZOOM (VIRTUAL) INTERVIEW ?

To apply for the Genpact Mega Zoom (Virtual) Interview Candidate need to walk in to the Venue that is given below.

FOR Ahmedabad LOCATION INTERESTED CANDIDATES CAN ATTEND THE ZOOM VIRTUAL INTERVIEW THROUGH THE GIVEN LINK BELOW

FOR Ahmedabad LOCATION INTERESTED CANDIDATES CAN ATTEND THE ZOOM VIRTUAL INTERVIEW THROUGH THE GIVEN LINK BELOW

Genpact Mega Zoom (Virtual) Interview – Frequently Asked Question?

What is Genpact Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 2-3 Lacs P.A is based on the reports of Glassdoor and Ambition Box.

What does Genpact company do?

Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.

Is it worth joining Genpact?

Genpact one of the best company where u can get extreme peace working environment with all your superiors

Is Genpact a MNC company?

Genpact is an MNC and has many verticals.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.