Kochar Infotech WALK IN Drive For Customer Service Executive Role. 12+ candidates can apply for the post.
Table of Contents
Kochar Infotech WALK IN Drive – Overview
- Company – Kochar Infotech (Walk in)
- Roles – Customer Service Executive
- Qualification – 12+
- Location – Gurgaon
- Work Experience – 0-4
- Salary – 1.5 – 3.5 LPA
Kochar Infotech WALK IN Drive–ABOUT COMPANY
Kochar Infotech is an Indian company that specializes in providing technology-driven solutions and services to various industries. As part of the Kochar Group, a diversified conglomerate, Kochar Infotech focuses on delivering customer support and technical assistance to businesses across different sectors. With a core emphasis on optimizing customer experiences, the company offers a range of services including handling customer inquiries, resolving technical issues, and providing product information through multiple communication channels such as phone, email, chat, and social media. With a likely innovative and technology-driven approach, Kochar Infotech aims to enhance customer satisfaction and streamline support operations for its clients, catering to industries spanning telecommunications, technology, e-commerce, financial services, and more. As a part of the dynamic landscape of customer service and technology, Kochar Infotech continues to evolve to meet the ever-changing needs of its clients and their customers.
Kochar Infotech WALK IN Drive – Customer Service Executive Responsibilities
- Customer Assistance: Provide prompt and effective customer support through various communication channels such as phone, email, chat, or social media.
- Query Resolution: Address customer inquiries, concerns, and issues by providing accurate and helpful information or escalating complex matters to appropriate departments.
- Product Knowledge: Develop a deep understanding of Kochar Infotech’s products, services, and solutions to effectively assist customers and provide relevant guidance.
- Problem-Solving: Analyze customer problems, troubleshoot technical issues, and offer appropriate solutions or workarounds.
- Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and recommendations, using relevant systems or tools.
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Kochar Infotech WALK IN Drive – Skills Required
- Communication Skills: Strong verbal and written communication skills to interact effectively with customers and convey information clearly and concisely.
- Empathy and Patience: Ability to understand and empathize with customers’ concerns, showing patience and maintaining a positive attitude even in challenging situations.
- Active Listening: Skill in actively listening to customers’ needs, concerns, and feedback in order to provide accurate and relevant assistance.
- Problem-Solving: Aptitude for analyzing customer issues, identifying the root cause, and providing effective solutions or guidance.
- Technical Proficiency: Familiarity with relevant software, tools, and technology to assist customers with technical inquiries or troubleshooting.
HOW TO APPLY FOR Kochar Infotech WALK IN Drive ?
To apply for the Kochar Infotech WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Executive |
| Experience | 0 – 4 years |
| Contact no. | HR DEEPAK ( 8595633581 ) |
| Date | 23 August – 29 August |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | MAXICUS : Plot No 86, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001 |
Kochar Infotech WALK IN Drive – Frequently Asked Question?
What is Kochar Infotech WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1.5-3.5 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
