A hiring opportunity is being offered by 24 7.ai for freshers and experienced candidates in International Chat & Voice Process roles. Walk-in interviews will be held from 3rd – 6th June in Hyderabad Location . A great chance is provided to those who want to start or grow their career in the BPO industry. Candidates with a 12th pass are eligible to apply. Candidates are invited to bring their resume and documents and attend the interview at 24 7.ai.
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Overview of International Chat & Voice Process Jobs at 24 7 ai Walk-In Interviews
| Overview of 24 7 ai Walk-In Interviews | |
| Company | 24 7 ai (walk-in) |
| Role | International Chat & Voice Process |
| Qualification | 12th pass |
| Location | Hyderabad |
| Work Experience | Freshers |
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Requirements For International Chat & Voice Process
- Attend to customer inquiries through chat or voice calls
- Give precise details of the products and services offered
- Resolve issues effectively and professionally
- Maintain a set standard of quality and response timelines
- Update contact records and log interactions with customers
- Follow up on issues that have not been solved if needed
- Satisfy expectations pertaining to call/chat handling time and customer satisfaction.
- Work as required in night or rotational shifts
- Know the company’s products and what policies guide the company
- Have a positive attitude and cordial tone throughout the conversation
Skills For International Chat & Voice Process
- Fluent in grammar and spelling of English
- Speaks clearly with no distinguishing accents. (for voice process)
- Type quickly and correctly (for chat process)
- Active listening and understanding skills
- Dealing with customers and soft skills
- Ability to solve problems and reason logically
- Ability to multitask (multiple chats or calls at the same time)
- Customer directed patience and empathy
- Elementary computer and email skills
- Available to work during the night and rotatable shifts
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24 7 ai Walk-in Interview Details – Date, Time & Venue
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 3rd June – 6th June , 10.30 AM – 1.00 PM |
| walk-in Address: | [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 |
How to Apply for the 24 7 ai Walk-in Recruitment Drive ?
To apply for the 24/7.ai Walk-in Recruitment Drive, follow these steps:
- Check Eligibility: The mapped job in the candidate’s profile should be “International Blended Process”.
- Prepare Documents: Bring all identification documents, certificates, resumes, and job profiles relevant to the posting.
- Venue: Find the interview address along with the venue and time in Bangalore.
- Attend Interviews: Candidates should follow the check-in protocols for the designated time and date.
- Interviews are Ready: Candidates should prepare to answer basic competence questions which will be accompanied by skills and experience discussion.
- Post Communication: After the interview a thank you email can be sent reiterating your interests into the position which displays professionalism.
About 24 7 Ai Company
24 – 7 [24]7.ai is a California based company that specializes in customer experience solutions, based on AI and machine learning. They try to give each customer unique experiences while attending to their needs through different digital channels or phone. The company was founded in 2000 by P.V Kannan and Shanmuga Nagarajan.
The company has created an AI powered omnichannel CX platform, which assists businesses in engaging with their customers from retention to acquisition. The [24]7 Engagement Cloud acts as a flagship product. This platform facilitates effective customer engagement using real-time, intent-driven customer engagement tools such as analytics, campaign management, conversational automation, and agent assistance.
In terms of employees, the company is estimated to have more than 15,000 and is known to assist over 100 companies worldwide, whether they fall under retail, healthcare, finance, or telecommunications. The company also operates in India, Colombia, the Philippines, and Guatemala, showcasing their truly international presence.
Frequently Asked Questions About International Chat & Voice Process Job at 24 7 ai
What does an International Voice Process do at [24]7.ai]?
An International Voice Process at [24]7.ai chats with customers across the globe and addresses their queries, concerns, and questions regarding products or services.
What does the International Voice Process interview entail at [24]7.ai]?
The interview process at [24]7] ai includes the following topics:
- Initial Screening:- Checking communications and basic qualifications.
- Written Exam:- Language and logical reasoning assessment.
- Typing Exam:- Speed and accuracy test of typing.
- Operations Round:- Discussion of the position, role-play and first impression of the conversation.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
