Hexaware Technologies is conducting a Walk-In Drive for the position of Hindi Voice Process in Chennai. The vacancy is open to candidates with zero to four years of experience. People selected for the position will be expected to perform a range of tasks related to dealings with international customers, including responding to customer concerns, formulating positive solutions, and delivering a satisfying experience with company products and services. Associates will answer both inbound and outbound calls, identify the customer’s needs, resolve service problems, and record and maintain customer service data, all while abiding by the standards and functions of the organization. The position demands direct customer dealings to offer solutions while keeping formal interaction at all times. Successful applicants will likely possess superior spoken English, and listening skills, with an emphasis on the customer. The position focuses on long-lasting and flourishing career development, offered by an internationally centered, fully professional training and skill development service, by a leading multinational corporation.
Table of Contents
Hexaware Technologies Walk-In Interviews – Overview
| Overview of Hexaware Technologies Walk-In Interviews | |
| Company | Hexaware Technologies (walk-in) |
| Role | Hindi Voice Process |
| Qualification | Any Graduate |
| Location | Chennai |
| Work Experience | 0 – 5 years |
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Hindi Voice Process – Roles & Responsibilities
- Customer calls are to be both answered and made.
- Customer complaints and concerns are to be addressed.
- Correct and complete product and service information are to be offered to customers.
- Records of customer contacts are to be maintained.
- Company standards and procedures are to be followed.
- Issues that are not solved at the branch level are to be communicated to the correct department.
- Customer satisfaction is to be obtained and maintained.
- Work goals and standards for performance are to be met.
- Customer relations are to be constructive.
- Company service and operation goals are to be supported.
Hindi Voice Process – Eligibility Criteria
- 12th Pass candidates are invited to apply.
- Applicants with zero to four years of working experience are encouraged to apply.
- Good Communication skills in English.
- Working Knowledge of Computers.
- Good Listening skills and Interpersonal Skills.
- Willingness to work in Night Shifts.
- Experience in Service Industry is a plus and Problem Solving skills are desired.
Hexaware Technologies Walk-In Schedule: Dates, Locations, and Venues
| FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | International Voice Process Executive |
| Experience Qualification | 0 – 4 years Any Graduate |
| Date & Time | 22nd June – 27 June , 10.00 AM – 3.30 PM |
| walk-in Address: | HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK – GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Contact – Mithra R ( 9629295702 ) |
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About Hexaware Technologies Company
Hexaware Technologies is a digital transformation, cloud, automation and AI solutions provider. With a base in India, Hexaware was founded in 1990 and has since expanded to serve the banking, healthcare, travel and manufacturing industries. In order to support businesses with furthering their competitive edge in the rapidly transforming digital economy, Hexaware remains focused on innovation with a keen emphasis on customer centric solutions.
Frequently Asked Questions (FAQs) Hexaware Technologies
FAQ 1: What is the role offered in the Hexaware Technologies Walk-In Drive for 12th Pass candidates?
Answer: The Hexaware Technologies Customer Support Associate Role is designed for candidates who can handle customer queries, provide support through calls, emails, or chats, and ensure customer satisfaction while following company processes.
FAQ 2: Who can apply for the Hexaware Technologies Customer Support Associate Role?
Answer: The Hexaware Technologies Customer Support Associate Role is open to 12th Pass candidates who have good communication skills, basic computer knowledge, and a willingness to work in a customer service environment.
FAQ 3: What skills are required for the Hexaware Technologies Customer Support Associate Role?
Answer: The Hexaware Technologies Customer Support Associate Role requires strong verbal and written communication skills, problem-solving abilities, customer-handling skills, basic computer proficiency, and the ability to work effectively in a team environment.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
