Mphasis walk-in for Technical Service Desk in Pune Any Graduate with 1–2 years of experience is eligible for this. Those who are selected will handle tech questions for users and troubleshoot common issues within a reasonable timeframe. Any candidate with decent communication skills, some technical knowledge and a customer centric approach can have this as an option. The Mphasis walk-in drive in Pune is a right opportunity for the job seekers who want to enhance their career in Technical Support and Service Desk. All the interested and eligible candidates can see the eligibility details and can attend a Walk-in as per the timeline of the company.
Table of Contents
Overview of Mphasis Walkin interview
| Mphasis Walkin interview Details : | |
| Company | Mphasis (walk-in) |
| Role | Technical Service Desk |
| Qualification | Any Graduate |
| Location | Pune |
| Work Experience | 1 – 2 years |
Role & Responsibilities For Technical Service Desk
- Excellent problem solving and communication skills
- Handson experience with Windows Mac OS environments
- Handson experience with Windows Mac OS environments
- Good understanding of computer systems mobile devices and other tech products
- Familiarity with remote desktop applications and help desk software eg Webex LogMeIn Bomgar
- Knowledge on Citrix Virtual Apps AWS technology and Desktop
- Graduate 1 plus years of relevant experience
- Basic knowledge on Virtualization technology
Eligibility Criteria
- Knowledge on Ticketing tools eg ServiceNow RemedyForce
- Familiar to the Citrix AWS environment
- Aware of ITSM Process Incident management
- Talk to End Users through a series of actions either via phone email or chat until they have solved a technical issue
- Inbound calls taking
- Properly escalate unresolved issues to appropriate internal teams eg software developers
- Prioritize and manage several open issues at one time
- Document technical knowledge in the form of notes and manuals
- Refer to internal database or external resources to provide accurate tech solutions
Mphasis Walk-In Schedule: Dates, Locations, and Venues
| For Pune Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Technical Service Desk |
| Date and Time | 13th August , 12.00 PM – 4.00 PM |
| walk-in Address: | EON Kharadi Infrastructure Pvt Ltd, Cluster C, Wing 3, 5th Floor, Plot No. 1. Survey No. 77, MIDC, Kharadi, Pune – 411014. |
Also apply- Walk in drive at Cognizant Hyderabad for Voice Process Executive Role
Documents to be Carried for the Walk-in at Mphasis
- Bring two or three copies of your most recent resume.
- You should bring two current photos the size of a visa.
- You need to bring a legal government ID, like an Aadhaar card, PAN card, passport, or licence.
- Originals and copies of school papers must be brought.
- If necessary, work-related papers should be brought with you.
- You should bring proof of your present home.
- For proof, you must carry your PAN card.
About Mphasis Company
Mphasis Limited is an international company based in Bangalore, India that provides IT services and products. Mphasis has been around since 1998 and helps clients all over the world with cloud and cognitive services, application creation and management, infrastructure outsourcing, and business process outsourcing. The business works with many different types of businesses, such as shopping, healthcare, banking and financial services, insurance, and telecoms.
FAQ – Mphasis Walk-In Interview
Where is the Mphasis Walk-In Interview being conducted?
The Mphasis Technical Service Desk walk-in opportunity is based in Pune.
How much work experience is required for the Mphasis Technical Service Desk role?
Mphasis is looking for candidates with around 1–2 years of experience for this job opportunity.
What qualification is required for the Mphasis Technical Service Desk job?
Candidates with any graduate degree can apply for the Mphasis Technical Service Desk position.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
