At BT Group, we offer a supportive and dynamic environment where you can start your career and grow. As a Customer Service Support Advisor or Technical Delivery Professional, you’ll be part of a leading company with a strong reputation in the tech industry. Based in vibrant cities like Kolkata, Delhi, and Bangalore, you’ll work alongside a team that values your contributions and supports your career development.
We welcome fresh talent with 0 to 3 years of experience, offering you a chance to learn, grow, and build a rewarding career. With a competitive salary between ₹300,000 to ₹600,000 per year, you’ll have the opportunity to thrive while enjoying a great work-life balance.
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Available Job Openings at BT Group
BT Group is hiring for two key roles:
- Customer Service Support Advisor
- Technical Delivery Professional
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Role Overview:
| BT Group Jobs Overview : | |
| Company | BT Group |
| Roles | Customer Service Support Advisor/Technical Delivery Professional |
| Qualification | Any graduate |
| Location | Kolkata/Delhi/Bangalore |
| Work Experience | 0-3 Years |
| Salary | 2-8 Lpa |
Key skills For Customer Service
- Communication: Being able to speak and listen clearly to customers, and explain things in an easy-to-understand way.
- Patience: Staying calm and helpful, even when dealing with upset or frustrated customers.
- Problem Solving: Finding solutions to customers’ issues and making sure they’re happy with the outcome.
- Empathy: Understanding how the customer feels and showing that you care about their situation.
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What you’ll be doing
- Helps put into action specific customer service plans with some guidance.
- Helps build strong relationships with customers to improve service, using the company’s resources, and following guidelines with some supervision.
- Collects customer information, looks at it, and understands what customers need to help manage their issues more effectively.
- Follows existing procedures to complete tasks and reach the goals of the customer service team.
- Helps find ways to improve the customer service team’s processes and make them better.
Benefits of Working with BT GROUP
Working at BT Group has several benefits. You get to be part of a company that values new ideas and working together as a team. It’s a supportive place where you can learn and grow in your career. You’ll also have the chance to work on interesting projects. BT Group offers good pay, great benefits, and a healthy balance between work and personal life. Since it’s a global company, you can meet people from different backgrounds and learn new skills that can help you grow professionally. Overall, it’s a great place to build your career and make a difference.
Apply Links for Multiple Roles at BT GROUP
| To Check & Apply for Customer Service Support Advisor(Kolkata Location) |
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| To Check & Apply for Customer Service Support Advisor(Gurgaon Location) |
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| To Check & Apply for Technical Delivery Professional(Bangalore Location) |
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How to Apply for the Customer Service Support Advisor Position at BT GROUP
- Visit the BT Careers Website: Head over to BT Group’s official careers page to get started.
- Search for the Role: Use the job search tool to find the “Customer Service Support Advisor” position. You can filter the results by location or job type if needed.
- Create an Account (if necessary): If you don’t already have an account, you’ll need to set one up. This helps you submit your application and track your progress along the way.
- Fill Out the Application: Complete the online application by adding your personal info, work experience, and education. Be sure to highlight any skills that match the job description.
- Attach Your Resume: Upload an updated version of your resume or CV, making sure it reflects your customer service experience and other relevant qualifications.
- Submit Your Application: After filling out everything and attaching your resume, just hit submit!
- Wait for a Response: Once you’ve submitted your application, keep an eye on your email for confirmation or next steps from BT Group.
About BT GROUP company :
BT is part of BT Group, along with EE, Openreach, and Plusnet.Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good
Frequently Asked Questions (FAQ) About BT GROUP
Is BT Group a good company to work for?
BT Group has an employee rating of 3.7 out of 5 stars, based on 9,818 company reviews on Glassdoor which indicates that most employees have a good working experience there.
What does the BT Group do?
BT Group is the UK’s leading fixed and mobile communications provider. We build and run the biggest fixed and mobile networks in the country. We operate in both wholesale and retail markets.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
