Twilio Careers, Work from Home : Hiring As Spam and Fraud Specialist role . 12 Pass ,Any Graduate,PG Candidates can apply for the post.
Table of Contents
Twilio Careers, Work from Home – Overview
- Company – Twilio Work from Home
- Role – Spam and Fraud Specialist
- Qualification – Any Graduate,PG
- Experience – 0-3
- Location – Remote India
- Salary-3 Lpa – 5 lpa
ABOUT Twilio COMPANY
Twilio is a cloud communications platform company that provides tools and services for developers to integrate voice, video, messaging, and other communication functions into their applications and services. Founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis, Twilio has grown to become one of the leading companies in the field of cloud communications.
Twilio’s platform offers a range of APIs (Application Programming Interfaces) that developers can use to build communication features into their software applications
Twilio Careers, Work from Home – Spam and Fraud Specialist Responsibilities
- Customer Assistance: Providing assistance and support to customers who encounter issues or have questions related to digital devices and Alexa-enabled products.
- Product Knowledge: Maintaining a deep understanding of the company’s digital devices and Alexa-enabled products, including their features, specifications, and compatibility with various platforms.
- Education and Training: Staying updated with the latest product releases, software updates, and troubleshooting techniques. This may involve participating in training sessions and reading technical documentation.
- Technical Troubleshooting: Diagnosing and resolving technical problems that customers may face with their digital devices or Alexa-enabled devices. This can involve issues with connectivity, software updates, and hardware malfunctions.
- Communication: Communicating effectively with customers through various channels such as phone, email, chat, or social media to address their concerns and provide solutions.
- Documentation: Keeping detailed records of customer interactions, including the nature of the issue, steps taken to resolve it, and any follow-up required.
- Feedback Loop: Providing feedback to the product development and quality assurance teams about recurring issues or potential improvements to the products based on customer experiences and feedback.
- Up-selling and Cross-selling: Identifying opportunities to recommend complementary products or services to customers based on their needs and preferences.
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Twilio Careers, Work from Home – Skills Required
- Being process oriented with organizational skills.
- Strong creativity skills to think like spammers but powered by a drive to shut them down.
- Competency with Microsoft Office suite.
- Ability to develop pattern recognition skills.
- Strong verbal and written communication skills.
- Strong analytical skills for effective problem solving.
- Proven track record dealing well with ambiguity.
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HOW TO APPLY FOR Twilio Careers, Work from Home ?
To apply for the Twilio Careers, Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Twilio Careers, Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Spam and Fraud Specialist – Remote India
Twilio Careers, Work from Home – Frequently Asked Question ?
What is the Twilio Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
