Toast Recruitment has announced a job notification for the post of Associate Customer Care Advisor for the Chennai locations.
Table of Contents
Toast Recruitment – Overview
- Company – Toast
- Role – Associate Customer Care Advisor
- Qualification – Any Graduate
- Experience – 1-3 Years
- Location – Chennai
- Salary – 4 LPA – 6 LPA
ABOUT Toast COMPANY
Toast is a versatile and beloved staple in many cultures around the world. Typically made by browning slices of bread, toast can be customized with various toppings and serves as a quick, convenient, and satisfying meal option. Whether enjoyed as a simple breakfast with butter and jam or as a base for more elaborate creations like avocado toast or bruschetta, toast’s appeal lies in its simplicity and adaptability. Beyond its culinary role, toast also holds cultural significance, often associated with comfort, nostalgia, and communal gatherings. Its ease of preparation and endless possibilities make toast a timeless and cherished element of the culinary landscape.
Toast Recruitment – Roles & Responsibilities For Associate Customer Care Advisor
- Carefully investigating inquiries concerning contracts, billing charges, or fees
- Overseeing customer inquiries related to subscriptions, service agreements, and accounts via email and Salesforce tickets
- Providing clear and courteous information with a helpful and understanding approach to customer requests
- Proactively addressing customer credit requests and making necessary account revisions to enhance satisfaction with Toast POS
- Collaborating closely with various teams and departments to ensure an exceptional customer experience
- Demonstrates an understanding of the characteristics of fraud cases and effectively takes the required measures to resolve them.
- Dedicated to ongoing improvement through active involvement in initiatives to enhance customer programs and experiences
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Toast Recruitment – Skills Required For Associate Customer Care Advisor
- Active listening to understand customer needs and concerns.
- Clear and effective verbal and written communication.
- Focus on delivering excellent customer service and creating positive customer experiences.
- Thorough understanding of the company’s products or services.
- Patience and empathy in dealing with customer inquiries and issues.
- Ability to stay updated on changes and updates to offerings.
- Analytical skills to identify and solve customer issues.
- Ability to troubleshoot and provide effective solutions.
- Handle multiple customer inquiries simultaneously.
- Prioritize tasks and manage time efficiently.
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HOW TO APPLY FOR Toast Recruitment 2023 ?
To apply for the Toast Recruitment – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Associate Customer Care Advisor Role – Chennai
Toast Recruitment – Frequently Asked Question?
What is the Toast selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
