Intouch CX Walkin Interview For International Voice/ Chat Process role. 12+ candidate can apply for the post
Table of Contents
Intouch CX Walkin Interview – Overview
- Company – Intouch CX (Walkin )
- Roles – International Voice/ Chat Process
- Qualification – 12+
- Location – Hyderabad
- Work Experience – 0 – 3 years
- Salary – 2-3 Lacs P.A.
ABOUT Intouch CX COMPANY
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022 and a Top Employer for New Grads. We are hiring for International Voice & Chat Process only for an immediate joiner
Intouch CX Walkin Interview – Roles & Responsibilities For International Voice/ Chat Process
- Communicate effectively with customers from various regions and linguistic backgrounds. Being fluent in multiple languages or having a team that can provide support in different languages is often crucial for international voice/chat processes.
- Respond to customer inquiries and concerns via voice calls or chat messages. Provide accurate information about products or services, address customer issues, and ensure a positive customer experience.
- For international voice/chat processes related to technical products or services, the responsibility may include providing technical assistance. This involves troubleshooting issues, guiding customers through solutions, and escalating problems when necessary.
- Understand and respect cultural differences to ensure interactions are culturally sensitive. This includes being aware of cultural nuances in communication styles, customs, and expectations to provide a positive and respectful customer experience.
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Intouch CX Walkin Interview – Skills Required
- Fluency in multiple languages is a valuable skill for international voice/chat processes. The ability to communicate clearly and effectively in different languages allows for seamless interaction with customers from diverse linguistic backgrounds.
- Strong verbal and written communication skills are crucial. This includes the ability to articulate information clearly, listen actively to customer concerns, and adapt communication styles to suit the cultural preferences of customers from various regions.
- Being culturally aware and sensitive is essential when interacting with an international customer base. Understanding and respecting cultural differences help in building rapport and ensuring that communication is appropriate and respectful.
- International customer support roles often involve addressing a wide range of inquiries and issues. The ability to think critically, analyze problems, and provide effective solutions is key to resolving customer concerns and ensuring satisfaction.
HOW TO APPLY FOR Intouch CX Walkin Interview ?
To apply for the Intouch CX Walkin Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | International Voice/ Chat Process |
Experience | 0 – 3 years |
Contact | Amir 6281637316/ Chitra 7569854978/ Dinesh 9948025488/ Kavya 7569181258/ Vasavi 7702293051 |
Date | 11th December – 12th December |
Time | 9.30 AM – 5.30 PM |
walk-in Address: | 2A, RahejaMindspace IT Park, 4th & 5th Floor, Maximus Towers, HITEC City, Madhapur, Telangana 500081 |
Intouch CX Walkin Interview – Frequently Asked Question?
What is Intouch CX WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2-3 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.