Walk-in Drive at 3i Infotech for Customer Service Role. 12 Pass Candidates can apply for the post.
Table of Contents
Complete details are given below:-
- Company – 3i Infotech
- Roles – Customer Service
- Qualification – 12 Pass
- Location – Navi Mumbai
- Work Experience – 0-1 Years
- Salary – 1.25 LPA – 2.25 LPA
ABOUT THE COMPANY
3i Infotech is an Indian multinational IT company that provides a range of software products, IT services, and business process outsourcing (BPO) solutions. The company was established in 1993 and is headquartered in Mumbai, India. It operates globally, serving clients in over 50 countries across various industries.
Here are some key aspects and offerings of 3i Infotech:
Products and Platforms: 3i Infotech develops and offers a wide range of software products and platforms that cater to specific industry requirements. These products include solutions for banking, insurance, capital markets, asset and wealth management, and ERP (Enterprise Resource Planning).
IT Services: The company provides comprehensive IT services to assist organizations with their technology needs. These services include application development and maintenance, system integration, infrastructure management, cloud services, data management, and digital transformation solutions.
Business Process Outsourcing (BPO): 3i Infotech offers BPO services to help businesses streamline their operations and enhance efficiency. This includes services such as finance and accounting outsourcing, human resources outsourcing, customer care and support, and back-office processing.
Industry Expertise: With its extensive experience and domain knowledge, 3i Infotech specializes in serving several key industries, including banking and financial services, insurance, healthcare, manufacturing, retail, and government sectors.
Global Presence: 3i Infotech has a global footprint with a presence in multiple countries, including India, the United States, the United Kingdom, the United Arab Emirates, Singapore, South Africa, and more. This enables the company to serve clients worldwide and provide localized support.
Focus on Innovation: 3i Infotech places a strong emphasis on innovation and leveraging emerging technologies to deliver cutting-edge solutions to its clients. This includes expertise in areas such as artificial intelligence (AI), machine learning (ML), blockchain, robotic process automation (RPA), and analytics.
Client Base: The company has a diverse client base that spans across industries and geographies. It serves both large enterprises and mid-sized businesses, providing tailored solutions to meet their specific needs.
Commitment to Quality: 3i Infotech is committed to delivering high-quality services and solutions. The company follows standardized processes and quality frameworks to ensure excellence in project delivery and customer satisfaction.
Overall, 3i Infotech is an established IT services and solutions provider, offering a comprehensive portfolio of products, IT services, and BPO solutions to support businesses across various industries.
What you will be doing as Customer Service
- Opportunity to work with a Public Limited Listed Company like ours !!!!
- We have an excellent opportunity for Customer Service Executive for freshers/experienced.
- NO SALES, NO TARGETS, NO PRESSURE , NO SHIFT EXTEND
- Its a full time permanent job on company payrolls
- We are hiring for HSC / Graduate candidates for BPO.
- Should be okay with Flexible shifts, Day Shift
- Very Easy Selection
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Skills Required for Customer Service
- Communication: Strong verbal and written communication skills are vital for effectively interacting with customers. This includes active listening, clear articulation, and the ability to convey information in a concise and understandable manner.
- Empathy: Demonstrating empathy is crucial in understanding and addressing customer concerns. It involves putting yourself in the customer’s shoes, acknowledging their emotions, and showing understanding and compassion.
- Patience: Dealing with challenging or frustrated customers requires patience. Customer service professionals should remain calm and composed, even in difficult situations, and avoid becoming defensive or argumentative.
- Problem-Solving: Being able to identify and solve customer problems is a valuable skill. Customer service representatives should be proactive in finding solutions and offering alternatives to resolve issues effectively.
- Product/Service Knowledge: Having a comprehensive understanding of the company’s products or services is essential for providing accurate information and addressing customer inquiries or concerns.
- Adaptability: Customer service professionals must be adaptable and flexible in dealing with different customer personalities and situations. Adapting communication styles, problem-solving approaches, and strategies based on customer needs is crucial.
- Time Management: Effective time management skills help customer service professionals handle multiple customer inquiries efficiently while ensuring prompt response and resolution.
- Positive Attitude: Maintaining a positive and friendly attitude can greatly enhance the customer experience. Customer service representatives should be enthusiastic, approachable, and eager to assist customers.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the 3i Infotech (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR NAVI MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 0-1 Years |
| Contact no. | HR Vishal ( 9082948204 ) |
| Date | 28 June – 7th July |
| Time | 11.00 AM – 3.00 PM |
| walk-in Address: | 3i Infotech BPO Limited, Rupa Solitaire, 3rd Floor, Unit-319, Sector-22, D-1 , Mahape, Millenium Business Park, Ghansoli, Navi Mumbai- 400710. Meet HR Vishal. Carry a resume. |
| Mail ID | [email protected] |
3i Infotech (walk-in) – Frequently Asked Question?
What is 3i Infotech Selection Process ?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at 3i Infotech for freshers ?
The average of 1.25 LPA – 2.25 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
