Rivera Manpower is hosting a Walk-in Drive for Customer Support roles from 23rd to 27th January 2025 in Bangalore. They are hiring for voice, non-voice, and chat support positions. If you have completed your 12th grade and are looking for a job in customer support, this is a great opportunity for you. Both freshers and candidates with up to 3 years of experience can apply. Don’t miss this chance to join Rivera Manpower and kickstart or grow your career in customer support!
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Job Role Details :
| Rivera Manpower Details :- | |
| Company | Rivera Manpower |
| Role | Customer Support (Voice/Non-Voice/Chat) |
| Qualification | 12th pass |
| Location | Bangalore |
| Work Experience | 0 – 3 years |
| Salary | 300000-500000 |
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Roles & Responsibility :-
- Help customers by providing clear and helpful information about products, services, orders, quotes, returns, and warranties.
- Address customer concerns or complaints quickly and professionally, ensuring they feel heard and valued.
- Maintain accurate and organized records of customer interactions and transactions for future reference.
- Handle customer requests while following company policies and procedures.
- Look for chances to recommend additional products or services that could benefit the customer.
- Collaborate with colleagues and other departments to make sure customers have a smooth and satisfying experience.
- Engage with customers through various channels—whether it’s face-to-face, email, chat, phone, or social media—making sure every interaction is clear and positive.
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Skills For Customer Support (Voice/Non-Voice/Chat)
- Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation.
- Empathy. No list of good customer service skills is complete without empathy.
- Adaptability.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Self-Control.
- Taking Responsibility.
- Patience.
Why Choose a Career with Rivera Manpower?
Rivera Manpower Services is a manpower consultancy firm that provides talent solutions for IT and non-IT sectors. Some say that Rivera Manpower Services is a great place to work because of its work culture, training, and supportive team members.
Walkin Address & Important Date for Rivera Manpower
| FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Customer Support (Voice/Non-Voice/Chat) |
| Experience | 0 – 3 years |
| Date | 23 January – 27 January |
| Time | 11.00 AM – 4.30 PM |
| walk-in Address: | No.8, 2nd Floor, Samsung Plaza, Outer Ring Rd, Next To Vodafone, BTM 2nd Stage, Bengaluru, Karnataka 560076 |
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Benefits of working at Rivera Manpower Services
- Great work culture: Some say that the work culture at Rivera Manpower Services is great.
- Amazing training: Some say that the training at Rivera Manpower Services is amazing.
- Supportive team members: Some say that the team members at Rivera Manpower Services are very supportive.
- Opportunity to work with top MNC HRs: Some say that you get to work with top MNC HRs at Rivera Manpower Services.
- Opportunity to share your ideas: Some say that your ideas and inputs are taken into consideration at Rivera Manpower Services.
About Rivera Manpower Company
Rivera Manpower Services is a leader in providing talent solutions to IT and non-IT sectors. For the last ten years, we have been partnering with organizations to increase the quality and speed of recruitment by providing high-performing and highly skilled talent for niche roles.
Our deep industry acumen combined with a wide talent pool of high caliber professional enables us to find the right match between skills, roles and culture. Our specialist teams have years of experience within their specific skill area and they consistently pick the right candidates that fit our client’s unique requirements.
Frequently Asked Questions (FAQ) About Rivera Manpower Walk-in Recruitment
What is a non voice customer support job?
In a BPO non-voice process job, instead of phone calls, you’ll be using other communication channels like emails, chats, or social media to provide customer support.
What are customer support voice duties?
- Answering customer enquiries over the phone.
- Handling customer complaints and resolving issues and conflicts.
- Providing customer support and guidance.
- Promoting the company’s products and services.
- Engaging customers in positive conversations.
- Upselling other products to customers.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
