AXA is recruiting the Analyst , Relationship Officer work in Pune, Hyderabad which can provide Graduate Freshers (0 – 3 years) who are looking for one job to start/continue their career with insurance products. In this position, you will maintain insurance policies and update records correctly, as well as organizing renewals/changes/cancellations. You will work with customers to help them get policies resolved via email and live chat and to do this will need to have excellent communication and be comfortable keeping track of details.
Candidate must be able to work well in a fast paced environment with accuracy. It’s a great entry-level position and a stepping stone if you would like to grow in the insurance field with a top company like AXA.
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AXA Walkin interview Overview
| AXA Walkin interview Overview | |
| Company | AXA (Walkin) |
| Role | Analyst , Relationship Officer |
| Qualification | Any Graduate |
| Location | Pune, Hyderabad |
| Work Experience | 0 – 3 years |
Responsibilities For Analyst
- Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online and Live Chat team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via email and Live Chat.
- Need to a have deep understanding of health insurance policies, procedures, and claim processing to provide accurate and timely assistance to members.
- Understanding of the life cycle of the AXA Health insurance claims life cycle from Policy Servicing, Underwriting, Pre-authorization, Assessment, Complaints. Provider sourcing etc.,
- Collaboration with internal teams will be essential to resolve complex member issues and will be expected to escalate cases when necessary to ensure timely resolution.
- Require accurately documenting member interactions and information for tracking and reporting purposes.
- Create a Complaint log where the member expresses dissatisfaction regarding the services.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Ensure compliance with company policies, procedures, and regulatory requirements while assisting members with their inquiries.
Responsibilities For Relationship Officer
- Achieve sales target on life insurance products.
- Participate in weekly / monthly meeting on performance review with the Area Manager.
- Adopt a need based selling approach for product positioning with customer.
- Ensure quality follow up on leads from Tele base to ensure timely closure.
- Adhere to compliance & procedural obligations as per company laid out norms.
- Take active interest in self development needs and participate in technical, product and skills training.
- Owns the problem / process with the customer. Closes the loop.
- Meet customers to resolve issues where necessary
- Handle complaints in a timely and professional manner
- Host events for customers to develop new and long-term relationship
- Attend training and keep abreast of product and service developments
AXA Walkin interview Address & Important Date
| For Pune Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role Date & Time | Analyst 18th September , 11.00 AM – 3.00 PM |
| walk-in Address: | Gera Commerzone, Unit no. 1101 (part), 1201, 1301 and 1401, Survey no. 65/1, 65/2, 65/3, Village Kharadi Taluka Haveli, Pune 411014 Contact – Khushbu Chauhan |
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role Date & Time | Relationship Officer 15th September – 19th September , 9.30 AM – 5.30 PM |
| walk-in Address: | 8-2-682/B/2/A, Plot no.- 02, Road No. 12, above DBS Bank, opp. Yes Bank, Banjara Hills, Hyderabad, Telangana 500028 Contact – Mohd Abed ( 8655967569 ) |
ABOUT AXA Company
AXA is a global insurance and financial services company headquartered in Paris, France. It provides a wide range of services, including life, health, property, and casualty insurance, along with investment and wealth management solutions. With operations in over 50 countries, AXA serves millions of customers worldwide. The company focuses on innovation, customer-centric solutions, and sustainability, making it a leader in the insurance industry.
Frequently Asked Question About AXA Walkin interview
What documents should I bring to the walk-in interview for AXA?
- Updated resume
- Passport-sized photographs
- Government-issued ID proof (Aadhar, PAN, etc.)
- Educational certificates and mark sheets
- Experience certificates (if applicable)
What are the eligibility criteria for AXA walk-in interviews?
Eligibility depends on the role but typically requires a relevant educational background (graduate or postgraduate), good communication skills, and sometimes prior experience in insurance or finance.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
