DHL Group is recruiting for various managerial posts such as Executive – Service Logistics, Executive – Customer Service, Sr. Executive Operations, Executive TCL Operations, Executive PRE & Admin, Senior Business Development Executive, Operations Executive and Executive Sales Support. These are competitive opportunities for Bachelor-level candidates who have had up to 5 years of work experience to contribute and develop existing skills around public health practice. Roles to work within inlcude day-to-day logistics and operations support, customer service and coordination roles, administrative duties & pre-dispatch functions, business development & sales support tasks and supply chain/service operations. *Positions available for Haryana, Secunderabad, Pune, Ahmedabad, Chennai, Bangalore, Kolkata and Coimbatore. Ideal candidates will have strong communication skills, some operational/analytical experience, customer-centric mindset and the ability to thrive in a fast-paced logistics and service delivery environment.
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Job Overview at DHL Group
| DHL Group Job Details: | |
| Company | DHL Group |
| Roles | Executive – Service Logistics , Executive – Customer Service , Senior Executive-Operations , Executive – TCL Operations , Executive – PRE & Admin , Senior Business Development Executive , Operations Executive , Executive Sales Support |
| Qualification | Bachelor’s Degree |
| Location | Haryana, Secunderabad, Pune, Ahmedabad, Chennai, Bangalore, Kolkata and Coimbatore |
| Work Experience | 0-5 years |
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Roles & Responsibilities For Operations Executive
- Keep track of load trends to help optimize delivery and pickup schedules.
- Monitor day-to-day in and out-bound operations to ground level i.e. first & last mile connectivity.
- •Monitor compliance with regulations, from accurate documentation through exception resolution.
- Manage shipments being handled and delivered safely, we’re now limiting RTO and undelivered.
- Oversee vehicle availability and co-ordinate with service providers.
- People Management:
- Run day-to-day BPO briefings and enforce discipline on operational workflows and SOPs.
- Lead and support staff by creating a culture of performance.
- Training of staff will form a part of regular operational activities.
- Responds to team performance through developing and coaching Have a direct impact on the success of a global company by ensuring the efficiency, security, scalability and availability of business solutions at this top tier e-commerce company.
- Make sure you have enough staff to handle your operations.
Roles & Responsibilities For Executive – Customer Service
- Track customer shipments and make sure they move as per company rules and processes.
- Check for late delivery, non-delivery, return shipments, or other issues and follow up until they are resolved.
- Identify shipments that are on hold and ensure they are cleared on time.
- Take customer complaints and escalation requests from the contact center and work on closing them.
- Handle customer issues directly and follow up regularly until the problem is solved.
- Monitor delivery timelines (TAT) and update delivery status.
- Prepare simple reports on delivery performance and delays.
- Handle customer claims according to company policies.
- Attend customer calls politely and close them within the given time limit.
Apply Links for Multiple Roles at DHL Group
| Check below to apply now for the Executive – Service Logistics (Haryana, Location) | |||||
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| Check below to apply now for the Executive – Customer Service (Secunderabad, Location) | |||||
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| Check below to apply now for the Senior Executive-Operations (Pune, Location) | |||||
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| Check below to apply now for the Executive – TCL Operations (Ahmedabad, Location) | |||||
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| Check below to apply now for the Executive – PRE & Admin ( Chennai, Location) | |||||
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| Check below to apply now for the Senior Business Development Executive (Bangalore, Location) | |||||
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| Check below to apply now for the Operations Executive (Kolkata, Location) | |||||
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| Check below to apply now for the Executive Sales Support (Coimbatore, Location) | |||||
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Why apply for Operations Executive in DHL Group
The Role and You If you are qualified for the Operations Executive job at DHL Group then this is a great opportunity to join a logistics leader with worldwide recognition – respected by customers, commended by investors, recognised as an employer of choice. This is a position in which you can work in an international business environment, learning how supply chain works, coordinate and automate processes. You play a key role in managing the shipment acceptance procedures and controlling and coordinating shipments as an Operations Executive to ensure smooth daily operations, timely delivery and maintain the service quality that are our success factors. In addition, DHL provides a positive work environment that is employee focused with opportunities for professional growth, development and promotion. By joining DHL, you strengthen the depth and capability of our entire organisation; as a company that operates in over 220 countries and territories worldwide, it’s just as essential that we work to build flexible work policies, employee career growth opportunities and good ideas don’t stay on one side of the room.
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About DHL Group Company
DHL Group is a large company that operates on all the continents. It began in 1969 and is now among the largest in delivery and logistics. DHL enables people and companies to send packages, documents, and goods to a large number of countries. The company operates in over 220 countries and territories. It’s a fast delivery, good service — with the latest technology.” It also cares about the pollution and wants to reduce it. The mission of DHL is to connect people and improve their lives with its services.
Frequently Asked Questions (FAQ) About DHL Group Recruitment 2025
What roles are available at DHL Group for candidates with 0–5 years of experience?
DHL Group is hiring for roles like Executive – Service Logistics, Executive – Customer Service, Senior Executive – Operations, Operations Executive, Executive – Sales Support, and other executive positions. These jobs are suitable for freshers and candidates with up to 5 years of experience.
What qualifications and job locations are offered by DHL Group for these roles?
DHL Group requires a Bachelor’s Degree for these roles. Job locations include Haryana, Secunderabad, Pune, Ahmedabad, Chennai, Bangalore, Kolkata, and Coimbatore.
What kind of work can candidates expect in DHL Group executive roles?
At DHL Group, candidates will work in logistics, customer service, operations, admin support, sales support, and business development, helping ensure smooth daily operations and good customer service.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
