Recently, IntouchCX has posted job opportunities under their walk-in drive to fill the vacancy of the post of International Voice Process Executive. This position is open to applicants who have at least finished their 12th grade, and it is thus open to a broad spectrum of job candidates. The job is located in Hyderabad and is suited to those who have 1 – 3 years of working experience, particularly those who want to develop in terms of customer service and communication skills. The role mainly involves responding to international customers via chat, which offers an opportunity to have a global presence as well as developing good problem-solving skills as well as customer engagement skills.
Table of Contents
Overview of IntouchCX Walk-In Interviews
| IntouchCX Walk-in -Details | |
| Company | IntouchCX (Walk-In) |
| Role | International Voice Process Executive |
| Qualification | 12 pass |
| Location | Hyderabad |
| Work Experience | 1 – 3 years |
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Roles and Responsibilities for International Voice Process Executive
- Manage inbound calls to customers, and focus on account cancellations, billing, and technical troubleshooting.
- Re-activate users with convincing messages and individualized retention packages.
- Show profound knowledge on products/ services to assist and train consumers.
- Use systematic communication models to deliver effective and understanding solutions.
- Work with cloud-based systems and handle the process of interaction with customers and recording the details of the case.
Eligibility Criteria
- Minimum: High school diploma or equivalent.
- Fresher with excellent communication skills .
- At least 1 – 3 years of experience in customer service (International Chat process preferred).
- Prior experience in International Chat support is a strong advantage.
IntouchCX Walk-in Interview Details – Date, Time & Venue
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | International Voice Process Executive |
| Time and Venue | 8th June – 12th June , 10.30 AM – 4.00 PM |
| walk-in Address: | Building 16, Backside of Inorbit Mall, Mindspace Contact – Simu Das ( 8617739708 ) |
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About IntouchCX company
IntouchCX is a worldwide e-commerce customer experience solutions company that offers support in healthcare, technology, and other industries. Established twenty-one years ago, IntouchCX uses data analytics technology to improve client interactions with services, such as customer support, technical assistance, and sales solutions. Innovation is at the core of the company’s strategy, alongside quality. IntouchCX differs from its competitors by having hundreds of employees from different countries all over the world, enabling the company to offer unique personalized services.
FAQs for the IntouchCX Walk-in Interview:
Who can apply for the IntouchCX International Voice Process Executive role?
Candidates who have completed 12th Pass and possess 1-3 years of experience in international voice support or customer service roles can apply for opportunities at IntouchCX.
What are the responsibilities of an International Voice Process Executive?
The role involves handling international customer calls, resolving queries, maintaining records, providing support, and ensuring customer satisfaction.
Is prior international voice process experience required?
Yes, candidates should have 1-3 years of relevant experience in international voice support or customer service.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
