FedEx is holding walk-in interviews for the role of Customer Care Representative in Mumbai . The job is open to any graduate with 0–2 of experience. In this role, you will handle customer calls, answer questions, solve issues, and ensure customers have a smooth experience. Good communication skills, patience, and a positive attitude are important. This is a great chance to start or grow your career with a well-known global company like FedEx, which offers a supportive work environment and opportunities to learn and develop.
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Overview of FedEx Walk-In Interviews
| Overview of FedEx Walk-In Interviews | |
| Company | FedEx (walkin) |
| Role | Customer Care Representative |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 0 – 2 years |
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Roles & Responsibilities For Customer Care Representative
- Customer calls, emails, and live chat messages are answered quickly.
- Customer problems are listened to carefully, and their needs are understood.
- Clear and simple information about products, services, prices, and rules is provided.
- Customer complaints are handled in a professional way.
- Customer problems are helped to be solved, and solutions are found.
- Customer complaints are looked into and fixed as quickly as possible.
- Complex issues are passed to the right team for help, if needed.
- Customer orders are processed carefully, with details and payments verified.
- Returns, refunds, and exchanges are handled according to the company’s rules.
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Walk-in Interview Details – Date, Time & Venue
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 11th December – 11th January , 9.30 AM – 5.30 PM |
| walk-in Address: | FedEx Express, 8th Floor, A Wing, Boomerang, Chandivali, Andheri East Mumbai Contact – SHUBHANGI ANANDA ( 9987013019 ) |
How to Participate in FedEx Walk-in Drive for 2025
Before attending the 2025 FedEx Walk-in Interview, follow the steps that were provided for Customer Care Representative application. Check that the relevant education and work experience are included. Tailor the customer service description of the CV as appropriate. Familiarize yourself with FedEx, paying close attention to their industry activities, to better prepare for the interview. Carry all documents including a resume, ID, diplomas, and any other specified documents. Moreover, dress nicely in business casual for the occasion. On the day of the interview, report to the venue at the scheduled time but reach there earlier in order to be ready.
About FedEx Company
FedEx, or Federal Express, is an American company that deals with transportation, online shopping, and business services. The company reserves a place in Memphis, Tennessee. The name, FedEx, originates from the company’s initial air division called Federal Express which operated from 1973 to 1994. FedEx is renowned for its air delivery service, which is FedEx Express, but it was the very first company to provide overnight delivery. With time the company has grown and widened the range of services with it to include: FedEx Ground, FedEx Office, FedEx Supply Chain, and FedEx Freight. These extra services were added to compete with the company’s main rival, UPS.
Frequently Asked Questions (FAQs)
Is prior experience required for a customer care position at FedEx?
Candidates with no prior work experience can apply to the position, however, possessing upper-level qualification skills of 6 months to 1 year of experience in Customer Support or BPO is beneficial for the FedEx Customer Care role.
What are the essential duties of the FedEx Customer Care position?
The responsibilities of a Customer Care Representative at FedEx includes addressing customer inquiries, managing customer complaints, monitoring shipments, and providing high quality service and support via phone and email.
What documents should I carry for the walk-in interview for FedEx in Mumbai?
During the FedEx interview, ensure that you bring an updated CV alongside a government issued ID verification document, passport-sized photos, and photocopies of the requisite educational documents.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
