Hexaware Technologies Walk-in Drive Chennai for Customer Support Executive

Walk-in for Customer Support Executive in Chennai – Hexaware Technologies, a global IT and business process services company Hexaware Technologies. This is an open opportunity for any graduates with 0–2 years of experience so freshers and early professionals wanting to kick start a career in customer service can take this as a great entry point! The selected applicants shall be responsible for responding to customer queries, providing timely responses and managing a seamless service experience across communication channels- calls or emails. Another role that is often in demand for students which requires good communication skills, problem-solving mindset and someone who can work to make the customer happy in a fast-paced environment.

Hexaware Technologies Walk-In Interviews – Overview

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Roles & Responsibilities for Customer Support Executive

• Respond to customer inquiries over the phone, email, chat or social media
• Give factual descriptions about the products or services
• Address customer complaints and issues in a timely manner
• Take escalated complex problems to higher-level support teams.
• Remain courteous and respectful when dealing with customers
• Capture customer information and log details into the CRM systems
• Adhere to policy, script and quality standards
• Be an interface between the customer and deliver solutions as per customers
• Help diagnose any basic technical or service issues
• Seek feedback from your existing customers for service enhancement.
• Achieve daily/weekly goals like response time and resolution rate

Eligibility Criteria

• Fresher with excellent communication can also be considered.
• Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
• Only Immediate joiners.
• Should be able to communicate clearly, both written and in speech.
• Should be comfortable working for 5 days with 2 days rotational offs.
• Willing to work in rotational shifts

Hexaware Technologies Walk-In Schedule: Dates, Locations, and Venues

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About Hexaware Technologies Company

Hexaware Technologies is a digital transformation, cloud, automation and AI solutions provider. With a base in India, Hexaware was founded in 1990 and has since expanded to serve the banking, healthcare, travel and manufacturing industries. In order to support businesses with furthering their competitive edge in the rapidly transforming digital economy, Hexaware remains focused on innovation with a keen emphasis on customer centric solutions.

FAQs – Hexaware Technologies Walk-In Interview

What documents should I carry for the Hexaware Technologies walk-in interview?

For a Hexaware Technologies walk-in interview, candidates should carry multiple copies of their updated resume, passport-size photographs, government ID proof, and educational certificates.

Who can apply for Hexaware Technologies walk-in interview?

Hexaware Technologies walk-in interviews are generally open to freshers and experienced candidates depending on the job role mentioned in the notification.

What is the selection process at Hexaware Technologies walk-in interview?

The selection process at Hexaware Technologies usually includes resume screening, aptitude or technical test (for some roles), HR interview, and final discussion with the hiring manager.

DISCLAIMER:

The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.