CGS Inc. is looking to recruit Associate Technical Support Executive position in Hyderabad. The technical support/customer service operations experience is a desirable addition to the candidate’s profile and they are required to pass 12th standard. These opportunities are open to candidates who have 0 – 2 years’ experience. The following are the desired candidates communication skill, computer systems, networking, problem solving and technical troubleshooting should be good. Successful candidates will be assigned responsibilities that include remote support, troubleshooting software/hardware problems, customer technical issues, keeping records for customers and customer satisfaction. The walk-in drive is an excellent chance for professional candidates who have strong experience in technical support services to join CGS and further their career.
Table of Contents
CGS Walk-In Interviews Overview
| Overview of CGS Walk-In Interviews | |
| Company | CGS (walk-in) |
| Role | Associate Technical Support Executive |
| Qualification | 12th Pass |
| Location | Hyderabad |
| Work Experience | 0 – 2 years |
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Associate Technical Support Executive– Roles & Responsibilities
- Offer call/chat/email support for any technical concerns to the customers.
- Resolve problems with hardware, software and networking.
- Respond and response to customer technical queries in a timely and professional manner.
- Setting up computer systems or applications and maintaining them.
- Sees when to escalate complex technical problems to senior teams.
- Keep appropriate logs of customer issues and solutions
- Walk customers through the technical issues they face peto archieve solution in simple, step-by-step way.
- To monitor the system performance and report an issue.
- Make customers happy with proper support service.
- Collaborate with various teams to enhance technical support processes.
Eligibility Criteria
- Fresher & Experienced candidates are welcome
- Graduate / Undergraduate can apply
- Strong English speaking skills required
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CGS Walk-in Interview Details – Date, Time & Venue
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Associate Technical Support Executive |
| Experience | 0 – 2 years |
| Qualification | 12th Pass |
| Date & Time | 9th June – 12th June , 10.00 AM – 4.30 PM |
| walk-in Address: | 2-91/B/12 & 13, Hitech City Main Road, Khanamet, Madhapur, Hyderabad-500081 Contact – Lokesh Goud ( 8897858188 ) |
About CGS Company
CyberGroup Solutions (CGS) is a global company that offers business process outsourcing (BPO) services. They help clients in many different industries with IT problems, technical support, and customer service. CGS is known for being creative and focusing on providing excellent services with a customer-first mentality. The business is in many countries, giving employees many chances to advance in their careers in customer service, technical support, and other areas of the business. With a dedication to excellence, CGS creates a lively and cooperative place to work.
FAQs – CGS Walk-In Interviews
What are the eligibility criteria for the Associate Technical Support Engineer role at CGS?
Candidates applying for the Associate Technical Support Engineer role at CGS Inc. should be 12th pass and must have 3–8 years of experience in technical support or customer service operations.
What are the responsibilities of the Associate Technical Support Engineer role at CGS?
The Associate Technical Support Engineer role at CGS Inc. includes troubleshooting technical issues, handling customer queries, providing remote support, resolving software and hardware problems, and maintaining service records.
Where is the job location for the Associate Technical Support Engineer role at CGS?
CGS Inc. is hiring Associate Technical Support Engineers in Hyderabad for experienced candidates with 3–8 years of experience.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
