Those interested in working as an International Chat Process Associate or a Customer Support Associate can walk-in for an interview at FirstSource. The job is open to college graduates or those with a 12th-grade diploma and zero to four years of work experience. Role is based in Bengaluru and Chennai and involves providing awesome customer service, through live chat, answering phone calls and ensuring that our customers are happy. As a candidate, you need to be able to multitask, follow company rules and reach performance metrics like response time and customer satisfaction. (If you want to work in an international chat support role, please apply). It’s a huge opportunity for new graduates as well as experienced workers.
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Overview of FirstSource Mega Walk-In Drive
| FirstSource Mega Walk-In Drive Details | |
| Company | FirstSource (Walk-In ) |
| Role | International Chat Process Associates / Customer Support Associate |
| Qualification | Any Graduate, 12th pass |
| Location | Bengaluru / Chennai |
| Work Experience | 0-4 years |
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Responsibilities for International Chat Process Associates:
- Interact with customers and respond to questions.
- Find and fix customer pain points fast, right?
- Just keep the customers satisfied with their service.
- Be in several chats at once without losing service.
- Adhere to company policy when assisting customers.
- Record customer chats in the system.
- If necessary, re-escalate challenging cases to the higher team.
- Bring up goals such as response time and customer satisfaction.
FirstSource Walk-In Details – Date, Time & Venue
| For Chennai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer Support Associate |
| Experience | 0-1 years |
| Qualification | Any Arts and Science. UG Graduates |
| Time and Venue | 30 December – 9th January , 10.30 AM – 12.30 PM |
| walk-in Address: | 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Contact – Abhilash ( 8754145298 ) |
| For Bengaluru location interested candidates can walk-in directly to the below venue for interviews | |
| Role | International Chat Process Associates |
| Experience | 0-4 years |
| Qualification | 12th Pass |
| Time and Venue | 2nd January – 3rd January , 11.30 AM – 3.00 PM |
| walk-in Address: | Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka – 560037 Contact – Bhanumathi |
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About FirstSource Company
FirstSource Solutions Limited is a well-known business process management (BPM) company from India. It helps big companies in areas like banking, healthcare, telecom, and media by providing customer support, data handling, and back-office services. The company’s head office is in Mumbai, and it works with clients around the world. FirstSource is known for giving good service, using modern technology, and helping employees grow in their careers.
Frequently Asked Questions About the FirstSource Walk-In
What documents should I carry for the FirstSource walk-in interview?
Candidates must bring:
- Updated resume
- Academic and experience certificates
- valid ID proof (Aadhar, PAN, or Passport)
- Passport-size photographs
Why should I join FirstSource?
FirstSource offers career growth, training programs, competitive salaries, employee benefits, and a stable work environment in a globally recognized company.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
