Those interested in working as an Customer Support Associate, Back Office Executive, Voice process can walk-in for an interview at FirstSource. The job is open to college graduates or those with a 12th-grade diploma and zero to four years of work experience. Role is based in Chennai, Bengaluru, Mumbai and involves providing awesome customer service, through live chat, answering phone calls and ensuring that our customers are happy. As a candidate, you need to be able to multitask, follow company rules and reach performance metrics like response time and customer satisfaction. (If you want to work in an international chat support role, please apply). It’s a huge opportunity for new graduates as well as experienced workers.
Table of Contents
Overview of FirstSource Mega Walk-In Drive
| FirstSource Mega Walk-In Drive Details | |
| Company | FirstSource (Walk-In ) |
| Role | Customer Support Associate, Back Office Executive, Voice process |
| Qualification | Any Graduate, 12th pass |
| Location | Chennai, Bengaluru, Mumbai |
| Work Experience | 0-3 years |
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Roles & Responsibilities for Voice process:
- Interact with customers and respond to questions.
- Find and fix customer pain points fast, right?
- Just keep the customers satisfied with their service.
- Be in several chats at once without losing service.
- Adhere to company policy when assisting customers.
- Record customer chats in the system.
- If necessary, re-escalate challenging cases to the higher team.
- Bring up goals such as response time and customer satisfaction.
FirstSource Walk-In Details – Date, Time & Venue
| For Chennai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer support Associate |
| Experience | 0-1 years |
| Qualification | Any Arts and Science. UG Graduates |
| Time and Venue | 12th January – 23 January , 10.30 AM – 1.30 PM |
| walk-in Address: | 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Contact – Abhilash ( 8754145298 ) |
| For Bengaluru location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Voice process |
| Experience | 0-3 years |
| Qualification | 12th Pass |
| Time and Venue | 20th January – 23 January , 11.30 AM – 3.30 PM |
| walk-in Address: | Firstsource Solutions LimitedUnit-202, 2nd Floor, Block A, Brigade Residency Brookefield, Kundalahalli Whitefield, Marathahalli, Bangalore Karnataka 560037 Contact – Annie Shirley |
| For Mumbai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Back Office Executive |
| Experience | 0-2 years |
| Qualification | 12th Pass |
| Time and Venue | 19th January – 24 January , 11.00 AM – 5.00 PM |
| walk-in Address: | 1st floor, Athena building, Nearby prism tower, Goregaon west Contact – Karan Rawat ( 9757444137 ) |
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About FirstSource Company
FirstSource Solutions Limited is a well-known business process management (BPM) company from India. It helps big companies in areas like banking, healthcare, telecom, and media by providing customer support, data handling, and back-office services. The company’s head office is in Mumbai, and it works with clients around the world. FirstSource is known for giving good service, using modern technology, and helping employees grow in their careers.
Frequently Asked Questions About the FirstSource Walk-In
What roles are available in the FirstSource Walk-In Drive?
FirstSource is hiring for multiple roles through its walk-in drive, including Customer Support Associate, International Chat Process Associate, and Back Office Executive positions. These roles are suitable for candidates interested in customer service, non-voice, and support operations.
What are the eligibility criteria for the FirstSource Walk-In recruitment?
For the FirstSource walk-in drive, candidates who are 12th pass or any graduates are eligible to apply. Both freshers and candidates with up to 3 years of experience can attend the interview process.
In which locations is FirstSource conducting walk-in interviews?
FirstSource is conducting walk-in interviews in major cities including Chennai, Bengaluru, and Mumbai, offering candidates opportunities to work in a professional BPO environment across multiple locations.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
