The job is Technical Support Agent and Genpact is conducting walk-in drive in Bangalore. This opportunity is for all graduates who have 0–3 years of experience. So, it is suitable for recent graduated candidates and professionals who are at their early stage of career. The job includes assisting customers with technical issues, tackling malfunctions in gear, software or networks and ensuring that inquiries are resolved promptly. Candidates need to be clear communicators, comfortable with basic technology and carry a customer-first attitude. This walk-in drive is an excellent opportunity to begin or take your first step forward in your career in technical support with a globally recognized business process management and IT professional services corporation.
Table of Contents
Genpact Walk-in – Overview
| Genpact Walk-in – Overview | |
| Company | Genpact Walk-in |
| Role | Technical Support Agent |
| Qualification | Any Graduate |
| Location | Bangalore |
| Work Experience | 0-3 years |
Roles & Responsibilities for Technical Support Agent
- Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via call, chat and email.
- Perform troubleshooting to fix the customer issues via call, chat and email.
- Perform RAS (Remote Access Session) when required via Chat and phone.
- Expected to take 30 to 35 calls a day.
- Follow-ups via email and phone on cases.
- Knowledge base article creation for handled queries.
Genpact Event Schedule: Dates and Locations
| For Kolkata location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Technical Support Agent |
| Experience | 0-3 years |
| Qualification | Any Graduate |
| Time and Venue | 28 February , 11.00 AM – 2.00 PM |
| walk-in Address: | Genpact, Prestige Technology Park IV, 3rd, floor Amane Bellandur Khane Village Varthur Hobli, Bengaluru (Bangalore) Urban, Karnataka – 560037 |
Tips to Prepare for the Genpact Walk-in Interview
To get ready for the Genpact walk-in interview, the job role should be learned first. Information about the company should be read. A simple resume with skills and experience should be made. Common questions should be practiced, and speaking skills should be improved. Nice and clean clothes should be worn. The interview place should be reached on time, and all needed papers should be taken. Confidence should be kept, and a test should be prepared for if needed. After the interview, the next steps can be asked. With good practice, success can happen.
About Genpact Company
Genpact is a global professional services firm that provides business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a subsidiary of General Electric, Genpact has since evolved into an independent company, headquartered in New York City. With operations spanning across more than 30 countries, Genpact serves clients from various industries, including banking, healthcare, manufacturing, and retail. The company offers a wide range of services, including finance and accounting, customer experience management, supply chain management, and analytics. Known for its expertise in process optimization, innovation, and digital technologies, Genpact helps businesses streamline operations, enhance efficiency, and drive growth in an increasingly competitive landscape.
FAQ: Walk-in Interview in Genpact
What qualifications are required for the roles at Genpact Walk-In Drive?
For the Genpact Walk-In Drive, candidates must be graduates in any discipline. Specific qualifications such as B.Com, BBA, M.Com, or MBA/PGDM are preferred, depending on the role.
What is the work experience required for the Customer Success, Customer Service, Record To Report, and Finance and Accounts roles at Genpact?
The roles at Genpact are open to candidates with 0 years of work experience, depending on the specific role.
Where is the Genpact Walk-In Drive taking place?
The Genpact Walk-In Drive for Customer Success, Customer Service, Record To Report, and Finance and Accounts roles is being held in Kolkata, Ahmedabad, Jaipur, and Jodhpur.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
