The VXI Global Solutions is undertaking a walk-in drive in Hyderabad in the position of International Voice Process that provides a terrific chance to freshers as well as those individuals who have had experience not exceeding 0 – 4 years. Graduates in any field are welcome to apply to the company, and it is therefore open to a large pool of job applicants. This hiring initiative targets people possessing excellent communication abilities and interested in employment within a global customer care setting. As Hyderabad is a big IT and BPO center, this is a great opportunity to make a good entry into the industry, particularly among individuals who want to begin or expand their careers in international voice support careers.
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VXI Global Solutions – Overview
| VXI Global Solutions Walk in details: | |
| Company | VXI Global Solutions ( Walkin Drive ) |
| Role | International Voice Process |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Work Experience | 0 – 4 years |
Roles and Responsibilities For International Voice Process
- Process customer queries and concerns of phone calls as per processes.
- Provide an uniform, professional as well as high grade customer expertise.
- Comprehend what the customer is looking for and deliver accurate and timely solutions.
- Process customer complaints and help them with easy resolution, where applicable follow up with another team to resolve complexity issues.
- Work within established SOPs process and with defined quality standards
- Capture and retain information about customers and their interactions accurately
- Good documentation on customer dealings and escalations.
- Achieve set goals in productivity, quality and customer satisfaction.
- Comply with assigned schedules, attendance and process specifications.
Eligibility Criteria:
- Graduate or Under Graduate in any stream.
- Freshers are welcome to apply.
- For experienced positions, candidates with 6+ months of relevant experience in BPO/Operations/Customer Service are preferred.
- Excellent oral and written communication skill.
- Strong customer-handling and interpersonal skills.
- Listen (active listen), Understand customer problem and Suggest appropriate solution.
- Good problem-solving and decision-making abilities.
- Accuracy in customer information and documentation.
VXI Global Solutions Walk-In Schedule: Dates, Locations, and Venues
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 8th September – 30 September , 10.00 AM – 6.00 PM |
| walk-in Address: | VXI Global Solutions India Pvt ltd, Recruitment Hub, Ground floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall road, Madhapur, Hyderabad- 500018. Contact – Chitra |
About VXI Company
VXI Global Solutions is a multichannel provider of business process and information technology outsourcing, based in Los Angeles, California. Headquartered in Los Angeles, VXI employs over 40,000 people worldwide and serves clients in diverse industries ranging from telecommunications to healthcare to retail to technology. Recognized in the industry for an innovative approach to customer engagement center service, VXI is focused on ensuring client success with customized solutions built on state-of-the-art technology and a highly trained individual workforce. With its other solutions, VXI also believes that leveraging technology in all aspects of the business is key for customer experience management and helps companies build operational efficiency and drive business transformation beyond just improving sales or customer satisfaction scores.
FAQs – VXI Global Solutions Hyderabad Walk-In Interview
Q1. Who can apply for the VXI Global Solutions Hyderabad Walk-In Interview for the International Voice Process role?
Answer: Candidates who have completed their graduation or are eligible as per the company’s criteria, possess good written English communication skills, and are comfortable working in rotational shifts can apply for the VXI Global Solutions Hyderabad International Non Voice Process role.
Q2. What is the selection process for the VXI Global Solutions International Voice Process role in Hyderabad?
Answer: The VXI Global Solutions InternationalNon Voice Process selection process typically includes a walk-in interview, communication assessment, aptitude or typing test (if applicable), and an HR interview. The exact process may vary based on business requirements.
Q3. What are the responsibilities of the VXI Global Solutions International Voice Process role?
Answer: In the VXI Global Solutions International Voice Process role, candidates are responsible for handling customer queries through chat or email, resolving issues accurately, maintaining service quality, and ensuring timely responses while following company guidelines.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
