Matrimony.com, one of India’s leading online matchmaking platforms, is offering great career opportunities for both freshers and experienced professionals. Whether you’re just starting your career or looking to grow it further, this could be your ideal opportunity. The company is hosting walk-in interviews for several roles, including Voice Process, Malayalam Voice Process, Tele Sales Executive, Customer Care Executive, and Senior Client Servicing Manager.
These roles are open to candidates with 0-6 years of experience, making it a fantastic opportunity for freshers as well. Anyone with a graduate qualification can apply. The company is offering a competitive salary package ranging from ₹3 to ₹5 LPA, based on the role and experience.
Table of Contents
Job Role Details
| Matrimony com Walkin interview Overview | |
| Company | Matrimony.com |
| Role | Voice Process, Malayalam Voice Process, Tele Sales Executive, Customer Care Executive, and Senior Client Servicing Manager |
| Qualification | Any Graduate |
| Location | chennai/kochi/bangalore/delhi/mumbai |
| Work Experience | 0-6 years |
| Salary | 3-6 Lpa |
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Roles Offered by Matrimony.com : Voice Process,Tele Sales Executive & Customer Care
1.Responsibilities for Voice Process
- Customer interaction management involves answering customer questions, solving issues, and handling requests quickly and professionally over the phone.
- Provide clear and correct details about products or services to keep customers fully informed.
- Address customer concerns proactively, including questions about products, services, or technical support.
- Handle all calls with professionalism, quality, and by following company guidelines.
2. Responsibilities for Tele Sales Executive
- Making proactive calls to potential customers to introduce and promote products or services.
- Finding and qualifying potential leads by researching prospects, reaching out, and collecting key information to help drive sales.
- Cultivating strong, long-term relationships with customers to encourage repeat business and foster loyalty.
- Effectively communicating the unique features and benefits of the product or service, adjusting the sales pitch to meet each customer’s specific needs.
3. Responsibilities for Customer Care
- Responding to customer questions, concerns, and complaints across multiple channels like phone, email, chat, or social media, ensuring clear and accurate communication.
- Resolving customer problems, from basic questions to more complicated issues, ensuring that the customer’s experience remains positive.
- Providing assistance with how to use products or services, explaining details, troubleshooting issues, and guiding customers on how to get the most out of their experience.
- Managing customer orders, service requests, and updates to customer accounts, ensuring everything is processed smoothly and without errors.
Event Schedule: Dates and Locations
| For Chennai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Voice Process |
| Experience Contact No. | 0-2 years Sangeetha ( 9094623680 ) |
| Date | 27 January – 30 January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | 94-95, Guindy Industrial Estate, Thiru Vi Ka Industrial Estate, Guindy, Chennai, Tamil Nadu 600032 |
| For kochi Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Malayalam Voice Process |
| Experience Contact No. | 0-4 years Irfana HR ( 9025310767 ) |
| Date | 27 January – 29 January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | 61/2145, Coastal Chambers, 3rd Floor, MG Road, Ravipuram, Cochin 682015 |
| For Bangalore Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Tele Sales Executive |
| Experience Contact No. | 0-3 years Sushmitha HR ( 9620980404 ) |
| Date | 25 January – 3rd February |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Matrimomy.com Limited, No 14, Chartered Center Building, 3rd floor, Lasker Hosur Road, Adugodi, Bangalore – 560030 |
| For New Delhi Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Customer Care Executive |
| Experience Contact No. | 1-6 years Rubala Kumari ( 9971622398 ) |
| Date | 25 January – 3rd February |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | A-25,2nd floor imperia budling Mohan cooperative new Delhi , Nearest metro –Sarita vihar 110044 |
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Senior Client Servicing Manager |
| Experience Contact No. | 1-6 years Mathivanan S ( 9025990566 ) |
| Date | 27 January – 2nd February |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Kaledonia Building, HDIL, B wing, 1st Floor, Opp Dmart, Near Andheri Railway Station East, Mumbai : 400069 |
Documents to be Carried for the Walk-in at Matrimony com
- Updated Resume: Ensure it includes your contact information, qualifications, and work experience. Make sure it’s up-to-date and well-formatted.
- Passport-Sized Photographs: Bring at least two recent copies for documentation purposes.
- Government ID Proof: Carry a valid ID, such as an Aadhaar Card, PAN Card, Passport, or Voter ID.
- Educational Certificates: Provide both the original and photocopies of your highest qualification and any other relevant academic credentials.
- Experience Certificates (if applicable): Submit proof of prior employment, such as relieving letters or recent pay stubs.
- Address Proof: Bring documents such as an Aadhaar Card, utility bill, or rental agreement to verify your address.
- Salary Proof (if applicable): Include recent pay stubs, offer letters, or CTC records from your previous employer for salary verification.
About Matrimony com Company
Matrimony.com Limited is a significant Indian online matrimonial services provider, best known for its main brand, BharatMatrimony. The firm employs over 4,000 experts and has over 20 locations across India, as well as offices in the United States, Dubai, and Bangladesh. Matrimony.com pioneered the concept of tailored supported services with the debut of BM Privilege in 2008, which was later rebranded as Privilege Matrimony in 2009 and eventually became supported Matrimony.Matrimony.com Limited is a significant Indian online matrimonial services provider, best known for its main brand, BharatMatrimony. The firm employs over 4,000 experts and has over 20 locations across India, as well as offices in the United States, Dubai, and Bangladesh. Matrimony.com pioneered the concept of tailored supported services with the debut of BM Privilege in 2008, which was later rebranded as Privilege Matrimony in 2009 and eventually became supported Matrimony.
Frequently Asked Questions (FAQ) About Matrimony com Walk-in Recruitment
What is the job role being offered by Matrimony.com in 2024?
Matrimony.com is offering a Voice Process role for both freshers and experienced candidates. This role involves customer interaction, query resolution, and providing support to users of Matrimony.com services.
Who can apply for the Voice Process role?
Both freshers and experienced professionals are eligible to apply for this role. Candidates must have good communication skills and the ability to handle customer queries effectively.
What are the educational qualifications required for this role?
Candidates must have a minimum educational qualification of a high school diploma (10+2) or a bachelor’s degree from a recognized institution. Specific educational preferences may vary depending on the job description.
dISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
