Namecheap is looking for a Customer Support Specialist to join the Technical Chat team at our office in Coimbatore, India and assist customers around the world with their domain and web hosting purchasing needs. The role includes chat and tickets support, assisting with technical issues, and helping customers navigate through to using Namecheap services. The right candidate for this position will have a love of assisting people, problem solving, and thriving in a high pressure environment with an eagerness to begin or grow their I.T. career. The firm is offering a robust compensation package designed to reward, including base salary of ₹20,000 with other allowances for shift/overtime, transport and internet. Employees also are granted medical health insurance on themselves and their family, vacation with pay that is beyond generous, and participation in a reward plan. We promote culture of fostering personal and professional development, career growth, and team building – all while keeping it fun in a relaxed office full of snacks and refreshments.
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Namecheap Work From Home Job– Overview
| Namecheap Work From Home Job Details: | |
| Company | Namecheap |
| Roles | Technical Chat Support Specialist |
| Qualification | 12 Pass, Any graduate |
| Location | Hybrid ( Coimbatore office |
| Work Experience | 0-3 years |
Job Description – What You Will Do:
Working as part of Namecheap, you’ll make it your mission to help customers have an easy experience when they use our products and services while dealing with their queries according to what suit best their needs & guide them on setting up the products.
If you are dedicated to helping people, trouble shooting and pursuing a career in IT this is will definitely get you there.
Eligibility
- Starting fixed basic salary of INR 20000 and increase with basis of performance
- Additional shift allowances
- Overtime allowance
- Monthly transportation allowance (for noon or night shift) OR internet allowance.
- Health insurance for self and family
- Competitive vacation time
- One reward system with bonuses you can earn or redeem for gift vouchers
- Team outings, team building inside and out of the office year-round
- The cozy office — complete with snacks, espresso and more teas than you could possibly count
- Promotion of personal and professional growth
- Career growth opportunities
Namecheap (Technical Chat Support Specialist): Apply Link
| To Check the below for Namecheap Important Link (Coimbatore Hybrid) | |||||
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About Namecheap company :
Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 12 million customers and 17 million domains under management — and we’re just getting started.
Namecheap Technical Chat Support (Hybrid) – FAQ
What is the basic salary and what other financial benefits does Namecheap offer for this role?
Namecheap offers a fixed starting salary of ₹20,000 for this position, with opportunities for performance-based growth . In addition to the base pay, Namecheap provides several allowances, including additional shift allowances for non-standard hours, overtime allowance, and a monthly transport allowance for noon/night shifts or an internet allowance . According to Glassdoor data, the average annual salary for a Customer Support Specialist at Namecheap in India typically ranges from ₹2,00,000 to ₹3,00,000 .
What is the work model and schedule like at Namecheap?
This is a hybrid position at Namecheap’s Coimbatore office, currently requiring employees to work from the office for two days per week . You must be willing to work rotational shifts, including morning, evening, and night shifts .
What are the key benefits and perks Namecheap provides?
Namecheap provides a comprehensive benefits package that includes medical health insurance for yourself and your family, competitive vacation time, and a rewards system where you can earn points to redeem for gift vouchers . The work environment at Namecheap includes a comfortable office with snacks and drinks, team outings, and activities . Namecheap also strongly supports personal and professional development with clear career growth opportunities
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
