Petpooja is a company. They help restaurants with computers. Now they want new people to work with them. The job is called Customer Support Executive. In this job, you have to talk to people and help them if they have a problem.
If you have worked before for 1 to 5 years, and you went to college, you can go. The job is in Ahmedabad. If you live there, you can go for the interview.
It is a good job. You will learn new things and help many people. If you are nice and talk well, you will like this job!
Table of Contents
Petpooja Walkin Drive – Overview
| Petpooja Walkin Drive Details | |
| Company | Petpooja walkin |
| Role | Customer Support Executive |
| Qualification | Any Graduate |
| Location | Ahmedabad |
| Work Experience | 1 – 5 years |
Roles and Responsibilities of a Customer Support Executive
- Responding to customer queries via voice calls ensures direct communication, essential for a voice process role.
- Researching and troubleshooting technical issues aligns with the technical support aspect of the role.
- Diagnosing account setup and network configuration issues highlights the technical problem-solving skills required.
- Asking targeted questions reflects the analytical approach needed to identify the root cause quickly.
- Collaborating with internal teams for escalation addresses the need for teamwork in resolving complex issues.
- Documenting interactions and resolutions supports maintaining accurate records for quality assurance and process improvement.
- Building positive relationships focuses on ensuring client satisfaction, which is crucial for both technical and customer support roles.
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Petpooja Walk-in Interview Details – Date, Time & Venue
| For AhmedabadLocation Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 2nd April – 11th April , 9.30 AM – 5.30 PM |
| walk-in Address: | 3rd Floor, Gopal Palace, Wing A, Besides Shiromani Complex, Opposite Venus, Nehrunagar-Shivranjani Road, Ahmedabad – 380015 Contact – Ruchita Mishra |
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About Petpooja
Petpooja is a technology business that focuses on software solutions for the restaurant industry. Petpooja, founded in 2012, provides a full range of solutions, including point-of-sale (POS) systems, inventory management, and customer relationship management (CRM) tools. The company focuses on assisting restaurants in increasing productivity, streamlining processes, and improving the entire customer experience. Petpooja’s creative solutions cater to a wide range of restaurant types, from small cafés to huge chains, making it an adaptable and popular choice in the market.
FAQ: Petpooja Walk-in Drive for Customer Support
Is prior experience required for the Customer Support Executive role at Petpooja?
While prior experience in customer support or the tech industry is a plus, Petpooja may also consider fresh graduates who show strong communication skills and a quick learning ability, as they provide training to new hires.
What is the selection process during the Petpooja Walk-in Drive?
The process typically includes an initial screening of your resume, followed by a face-to-face interview. Petpooja might also conduct a short test to assess your communication skills or basic understanding of customer service scenarios.
Will Petpooja provide training for the Customer Support Executive role?
Yes, Petpooja usually offers training to ensure employees understand their software and can assist clients effectively. This may include product demos, troubleshooting techniques, and customer interaction guidelines.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
