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Prodapt Solutions Walk-In Interview

Prodapt Solutions Walk-In Interview for International Chat Support – Telecom (0-3 Years)

The organization is hosting a walk-in interview for the position of International Chat Support – Telecom. This position is available for all candidates who are fresh graduates or have a work experience of 3 years. This is an excellent opportunity for people who are looking to kick start their careers in telecom. The interview will take place in Chennai. If you qualify for the role and wish to advance your career,then you should not miss this walk in interview.

Prodapt Walk-in Drive – Overview

Prodapt Walk-in interview Details :
CompanyProdapt (walk-in)
RoleInternational Chat Support – Telecom
QualificationAny Graduate
LocationChennai
Work Experience0 – 3 years

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Responsibilities for International Chat Support – Telecom

  • Interact with customers through chat and address queries, resolve issues, and offer services and products in the telecom industry.
  • Deliver solutions that resolve customer concerns to help maintain customer satisfaction.
  • Assist in Customer Retention and Satisfaction:
  • Work towards retaining clients in upselling sales while resolving customer needs during their interactions with the organization.
  • Strive towards fulfilling assigned quotas by articulating the value of packages to clients.
  • Compliance with Company Policy and Regulations:
  • Adhere to internal processes to company standards such as steps to be followed with acceptable use of policies of the company for execution.
  • Ensure and assist in documenting every interaction made with the customer in CRM tools available.
  • Teamwork:
  • Ensure collaboration is maintained with other members of the group and divisions for the delivery to the customer to occur seamlessly.
  • Ensure personal attendance in daily gatherings to improve within the topics tackled.
  • Achievements Indicators of Performance:
  • Meeting individual goals as well as working collectively with teams to achieve NPS and sales goals.
  • Suggest ideas to improve further that are based on observations and experiences with interactions to aid in improvements of processes needed.

Prodapt Walk-In Schedule: Dates, Locations, and Venues

For Chennai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview
Time and Venue1st July – 4th July , 12.30 PM – 4.30 PM
walk-in Address:Prodapt Solutions Module 1, Tower 1 (3rd Floor), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097
Contact – Krishna/Nirmal

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ABOUT Prodapt COMPANY

With their main office in Chennai, India, Prodapt started offering services in 1999. It is an IT service provider for the telecommunication industry along with providing other services such as consulting, digital transformation, managed services, software development, among others. Prodapt deals with leading telecom companies across the globe and avails them with various OSS/BSS solutions, network engineering services, cloud services, etc. The firm is dedicated to constantly improving its products and services, and helping its clients increase the level of productivity through its innovative technologies.

Prodapt Solutions Walk-In Interview

Prodapt Walk-in Drive – Frequently Asked Question?

What is the role of International Chat Support at Prodapt?

The role involves assisting customers through chat, providing solutions, and ensuring high-quality service.

Do I need any prior experience to apply for the International Chat Support position at Prodapt?

No, Prodapt accepts candidates with 0 to 3 years of experience for this role.

Where is the location of the International Chat Support role at Prodapt?

The position is based in Chennai.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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