A Technical Support Specialist is needed at Shakudo for a work-from-home position. This role is for people with 1-3 years of experience in technical support, IT helpdesk, or customer service. Knowledge of AI, cloud technology, and DevOps is required. A bachelor’s degree is needed, and strong problem-solving skills in Kubernetes, Docker, and AI/ML tools are expected. Customers will be helped, platform issues will be solved, and engineers will be supported to keep operations running smoothly. If problem-solving and clear communication are skills you have, this is a great chance to work in a remote and flexible job. Applications can be submitted through Shakudo’s website or job platforms like LinkedIn and Indeed.
Table of Contents
Shakudo Work From Home Job – Overview
Shakudo Work From Home Jobs Details : | |
Company | Shakudo work from home |
Roles | Technical Support Specialist |
Qualification | Bachelor’s degree |
Location | Remote |
Work Experience | 1-3 years |
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What You’ll Do
- Helping Customers: When customers have questions, answers are given fast. They ask about setup, AI tools, data, and speed.
- Writing Down Problems: When customers have problems, they are written down. If the problem is too hard, it is sent to the right people.
- Talking & Working Together: Help is given through messages and emails. The team works together to fix problems.
- Knowing the Platform: Many things are learned, like how to set up, use AI tools, store data, and check system speed.
What You’ll Bring
- Fixing Problems: Issues are found and fixed using Kubernetes and Docker.
- Work Experience: 1-3 years of experience in technical support, IT helpdesk, or similar jobs is required, with knowledge of AI, DevOps, or cloud technology.
- AI/ML Skills: AI/ML tools like TensorFlow, PyTorch, and MLflow are used, and APIs are handled.
- Cloud Support: Customers are helped with cloud platforms like AWS or Azure.
- Good Communication: Well-written English is used to explain technical topics clearly.
- Problem-Solving: Problems are solved in advance with close attention to detail.
- Issue Tracking: Ticketing tools like Zendesk or ServiceNow are used to track customer issues.
- Documentation: Technical guides and documents are written and improved.
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Apply Link for the Technical Support Specialist Role at Shakudo
How to Apply for Shakudo Work From Home Job?
If you want to work from home at Shakudo, go to their website or job sites like LinkedIn. Find a job that fits you. Read what they need and make sure you can do it. Make your resume better by adding your work and skills. Write a small letter to say why you are good for the job. Send your application with the link or email they give. If they pick you, you will have a video call where they ask about your work. Check your email to see if they reply and ask again if needed.
About Shakudo company
Shakudo is a technology company that provides an AI and data platform designed to help businesses streamline their machine learning (ML) and data workflows. The platform enables organizations to deploy, manage, and scale AI/ML models efficiently without needing complex infrastructure setup. Shakudo integrates with popular tools like Kubernetes, Docker, TensorFlow, PyTorch, and various cloud services such as AWS and Azure. By offering a user-friendly and automated environment, Shakudo helps companies focus on innovation rather than technical challenges. The company is known for its customer-centric approach, providing strong technical support and seamless integration with existing data systems.

FAQs – Shakudo Work From Home Job | Technical Support Specialist | Experience
What is the role of a Technical Support Specialist at Shakudo?
A Technical Support Specialist at Shakudo helps customers by answering questions, troubleshooting issues, and providing support related to the AI & Data Platform. The role includes resolving technical problems, assisting with platform setup, and working with the engineering team to fix complex issues.
Does Shakudo provide any work equipment?
Shakudo may require you to have your own laptop and a stable internet connection. Equipment policies vary, so check with the company during the hiring process.
Does Shakudo provide work equipment?
You may need your own laptop and a stable internet connection. Equipment policies vary, so confirm with the company during the hiring process.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.