Truelancer is hiring for a Chat Support Specialist role that you can do from home. You need to have at least 1 year of experience in chat or customer support. A Bachelor’s degree is also required. This job is great for people who want to work remotely and help customers online. If you are good at chatting, solving problems, and want to grow your career from home, this is a good chance for you.
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Truelancer Work From Home Job – Overview
| Truelancer Work From Home Jobs Details : | |
| Company | Truelancer work from home |
| Roles | Chat Support Specialist |
| Qualification | Bachelor’s degree |
| Location | Remote |
| Work Experience | 1+ years |
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Roles and Duties of Chat Support Specialist
- Customers are supported in real-time through live chat, and their questions are answered.
- A strong understanding of products and services is maintained to provide better help.
- Technical problems are troubleshooted, and simple steps are given to fix them.
- Customers are guided through steps and processes when needed.
- Feedback is gathered from customers and shared with the team to improve service.
- Onboarding and product training are provided to new customers as needed.
- Technical issues are documented and reported to the right teams.
- Records of customer chats and actions are kept accurately.
Minimum Qualifications for Chat Support Specialist
- At least 1 year of experience in live chat support or a similar position is required.
- Live chat tools and support software are used confidently.
- Strong written and spoken English skills are expected.
- Problem-solving abilities and a friendly, patient attitude are valued.
- Basic technical knowledge is required, and complex concepts should be explained clearly to customers.
- The ability to work both independently and as part of a remote team is needed.
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Apply Link for the Chat Support Specialist role at Truelancer
| Click the link below to apply for the Chat Support Specialist role at Truelancer | |||||
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Why Join Truelancer as Chat Support Specialist ?
A great career opportunity is offered by Truelancer for those who join as a Chat Support Specialist. Questions are answered and problems are solved through live chat, and users are guided through the platform. A global network of freelancers and clients is supported, and interactions with users from different countries are experienced. A helpful team is joined, modern tools are used, and new skills are learned daily. This role is considered ideal for those who enjoy helping people and working online.
About Truelancer company
Truelancer is an online platform that connects freelancers with businesses and individuals who need professional services. Founded with the goal of making remote work easier, Truelancer helps people find jobs in areas like writing, design, marketing, tech, customer support, and more. It allows freelancers to work from anywhere in the world and gives clients access to skilled talent quickly and easily. The platform is user-friendly, secure, and supports payments, project management, and communication between clients and freelancers. Whether you’re a freelancer looking for work or a business needing help, Truelancer offers a smart way to get things done online.
FAQs – Truelancer Work From Home Job | Chat Support Specialist
What qualifications are needed to work as a Chat Support Specialist at Truelancer?
Truelancer prefers candidates with at least 1 year of customer service or live chat experience, good English communication skills, and basic computer knowledge.
Is the Truelancer Chat Support Specialist job fully remote?
Yes, the Chat Support Specialist job at Truelancer is 100% work-from-home. You can work from anywhere with a stable internet connection.
What is the Chat Support Specialist role at Truelancer?
At Truelancer, the Chat Support Specialist role involves helping users via live chat by answering questions, solving problems, and guiding them through the platform.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
