TTEC Jobs for Freshers: TTEC is looking for people for jobs like Chat Customer Service Representative, Helpdesk Technician, Customer Service Representative (Voice and Chat), and Team Lead in Service Delivery. These jobs are in Ahmedabad, Hyderabad, Mumbai, and Mohali. If you are a graduate and have 0-5 years of work experience, you can apply.
You need to be good at talking and solving problems for these jobs. As a Chat or Voice Customer Service Representative, you will talk to customers, answer their questions, and help fix their problems on chat or by phone. If you work as a Helpdesk Technician, you will help fix technical problems and make sure everything works properly.
The Team Lead job means you will help manage a team, make sure the work gets done, and keep customers happy. TTEC likes people who work well with others, are flexible, and care about customers. These jobs are a great way to start and grow your career in customer service and IT support.
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Available Roles
TTEC is hiring for three key roles.
- Chat Customer Service Representative
- Helpdesk – Service Desk Associate Technician
- Customer Service Representative – Voice and Chat
- Team Lead, Service Delivery
Opening Details of TTEC Company
| TTEC Company Details: | |
| Company | TTEC |
| Roles | Chat Customer Service Representative / Helpdesk – Service Desk Associate Technician / Customer Service Representative – Voice and Chat / Team Lead, Service Delivery |
| Qualification | Any Graduate |
| Location | Ahmedabad / Hyderabad / Mumbai / Mohali |
| Work Experience | 0-5 years |
Also apply- GramPro Business Service Walkin Interview Experience|0 – 6 years| Apply Now
Key Responsibilities of the Chat Customer Service Representative
- Customer Messages Are Answered: When customers send messages, they are answered quickly.
- Customer Problems Are Fixed: Problems are understood and solved using written messages.
- Clear Answers Are Given: The answers are made simple and easy to understand.
- Help With Problems Is Given: Customers are helped step by step to fix their problems through chat.
- A Nice Tone Is Used: A friendly and polite tone is kept when talking to customers.
- Customers Are Made Happy: Problems are solved in a way that makes the customer happy.
- Chats Are Written Down: Everything talked about in the chat is written down for later.
- Messages Are Answered Fast: Customer messages are replied to quickly to fix the problem sooner.
- Rules Are Followed: The company’s rules for talking to customers are always followed.
- Many Chats Are Handled: More than one chat is taken care of at the same time while staying focused.
Skills for Chat Customer Service Representative
- Carefully analyzing transactions to detect suspicious activities.
- Evaluating data patterns to identify fraud risks.
- Quickly finding solutions to prevent or stop fraudulent activities.
- Familiarity with anti-fraud software, databases, and security protocols.
- Clearly explaining fraud concerns to customers and internal teams.
- Making quick and accurate judgments on potential fraud cases.
- Handling sensitive customer data responsibly and ethically.
Also apply – Prodapt Solutions Walk-In Interview in Chennai for International Chat Support – Telecom (0-3 Years)
Why Join TTEC Vacancies as Freshers?
Joining TTEC as a fresher is an amazing opportunity to begin your career in a vibrant and supportive environment. Whether you’re looking for a Specialist, WFM Real Time, Specialist, Reporting Analyst, or Telecommunications Engineer position, TTEC offers an excellent opportunity for advancement. TTEC, a global leader in customer experience, values new perspectives and invites new talent to contribute unique ideas to the table.
You will receive extensive training and supervision to help you develop the skills and knowledge required to thrive in your profession. With hands-on experience in cutting-edge technology and the opportunity to collaborate with industry professionals, you’ll quickly obtain practical insights that will help you stand out in the job market. TTEC has a collaborative and inclusive work culture, making it an excellent place to work.
Apply Links for Multiple Roles at TTEC
| To Check & Apply for Chat Customer Service Representative (Ahmedabad Location) |
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| To Check & Apply for Helpdesk – Service Desk Associate Technician (Hyderabad Location) |
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| To Check & Apply for Customer Service Representative – Voice and Chat (Mumbai Location) |
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| To Check & Apply for Team Lead, Service Delivery (Mohali Location) |
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ALSO APPLY – Datamark Bpo Walk-In Interview 2025 | 6th – 15th February – Mumbai and Ambattur Locations
About TTEC Company :
TTEC (formerly known as TeleTech) is a global leader in customer experience (CX) technology and services, dedicated to providing innovative and seamless solutions to businesses around the world. With a strong presence across multiple industries, including healthcare, financial services, retail, and technology, TTEC specializes in delivering exceptional customer experiences through a combination of human touch and cutting-edge technology.
Founded in 1982, TTEC has grown into a trusted partner for businesses seeking to enhance their customer interactions and improve operational efficiency. The company offers a wide range of services, including customer support, sales, technical assistance, and back-office services, all driven by advanced data analytics, artificial intelligence (AI), and automation.
Frequently Asked Questions (FAQ) About TTEC
What qualifications are required to apply for TTEC jobs?
TTEC requires candidates to have a graduation degree in any field. Fresh graduates or those with 0-5 years of experience can apply.
What locations does TTEC hire for customer service and tech support roles?
TTEC hires for customer service and tech support roles in Ahmedabad, Hyderabad, Mumbai, and Mohali. You can apply for any of these locations.
How much work experience is required to apply for roles at TTEC?
TTEC accepts applications from candidates with 0-5 years of work experience, making it a great option for both freshers and those with some experience.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
