Vodafone needs people for Customer Service. This job can be done from home. If you finished graduation and have 1 to 5 years of experience, you can apply. Walk-in interviews are from 1st April to 3rd April in Ahmedabad. If you like talking to people and helping them, this job is good for you.
Vodafone is a big company, and you can have a nice job here!
Table of Contents
Vodafone Customer Service Jobs – Overview
| Vodafone Customer Service Jobs Details : | |
| Company | Vodafone |
| Roles | Customer Service Advisor – Voice Process |
| Qualification | Graduate in any stream |
| Location | Hiring office located in Ahmedabad |
| Work Experience | 1 – 5 years |
Also apply- Bajaj Finance Is Hiring for Multiple Roles Across India – Apply in Your City Now
Key Responsibilities For Customer Service Advisor
- Respond and resolve all customer interactions via voice channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner.
- Make a positive impression with the customer through every interaction, contributing to positive FCR with team and individual goals.
- Take ownership and follow up on issues to always achieve first call resolution and SLA targets
- Identify and communicate areas for improved efficiencies for customer service.
- Understand Vodafones vision and goals; demonstrate alignment to these in attaining the teams goals and in relationships with other people
Core competencies, knowledge, and experience:
- 1 to 5 years of relevant experience in customer service in an International inbound voice process.
- Candidates with an exposure to Upselling and Cross selling (Must)
- International Voice Background is a must.
- Basic Broadband knowledge would be added advantage.
- Responds constructively to change.
- Able to adhere to Vodafone processes and contributes to process improvements.
- Use knowledge of products, technology, processes, and systems to solve problems that impact our customers.
- Brings the customer experience into every decision; Acts as a customer champion and takes accountability for identifying and addressing underlying service issues
Also apply- Outlier Work From Home Job Vacancy Hiring Freshers
Vodafone Walk-in Interview Details – Date, Time & Venue
| For Hiring office located in Ahmedabad Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 1st April – 3rd April , 10.30 AM – 12.00 PM |
| walk-in Address: | 4th floor, Commerce House 7, Corporate Road, Off. S. G. Highway, Prahladnagar, Ahmedabad – 380051, Gujarat, India Contact – Rushvi Gandhi |
How to Apply for Vodafone Customer Service Jobs?
To apply for a Vodafone Customer Service Job, the Vodafone careers website or job sites like Naukri, LinkedIn, or Indeed should be visited. Work-from-home customer service jobs should be searched for, and the job details should be read. The “Apply Now” button should be clicked, information should be entered, and the resume should be uploaded. After the application is submitted, it will be reviewed by Vodafone. If selected, the candidate will be contacted for the next steps, including an online test, an interview, and training. To stay updated on new job openings, the Vodafone careers page should be checked regularly.
About Vodafone company
Vodafone is a global telecommunications company headquartered in the UK, providing mobile and broadband services across multiple countries. It is one of the world’s leading telecom providers, offering high-speed internet, voice services, and digital solutions to millions of customers. Vodafone is known for its strong network, innovation in technology, and commitment to sustainability and digital transformation. It operates in Europe, Africa, and Asia, helping businesses and individuals stay connected with reliable communication services.
FAQs – Vodafone Customer Service Jobs
What is the role of a Customer Service Advisor at Vodafone?
At Vodafone, a Customer Service Advisor handles customer queries, resolves issues, and provides assistance through voice calls.
Is this a work-from-home job at Vodafone?
Yes, Vodafone is offering work-from-home opportunities for Customer Service Advisors.
What qualifications are required for this role at Vodafone?
Candidates must have a graduate degree in any stream to apply for this role at Vodafone.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
