Vodafone Work From Home Recruitment for Freshers/Experience | Any Graduate Can Apply

This position specializes in servicing UK Home Broadband customers and resolving issues through chat and voice in a timely manner. Candidates must possess good communication skills, both verbal and written, the ability to solve problems in a timely manner, and uphold customer satisfaction during all interactions. Prior experience in telecom or broadband customer service is preferred but not mandatory. In addition to these responsibilities, employees are expected to manage customer inquiries, relay relevant product information, diagnose and resolve problems, and provide solutions while maintaining pace with a high-traffic environment. As with any other position, VOIS expects these employees to meet key performance indicators including but not limited to response time and customer satisfaction levels. VOIS provides an option for hybrid work, which includes both the flexibility of remote work and in-office collaboration. Employees will experience professional advancement and have access to modern technologies, as well as the ability to work and collaborate in-person with a diverse team from different countries. This is a benefit of working for Vodafone, one of the world’s leading telecommunications companies.

Vodafone Work From Home Recruitment – Overview

Key accountabilities and decision ownership:

• Respond and resolve all customer interactions via voice or Chat channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner.
• Make a positive impression with the customer through every interaction, contributing to positive FCR with team and individual goals.
• Take ownership and follow up on issues to always achieve first call resolution and SLA targets
• Identify and communicate areas for improved efficiencies for customer service.
• Understand Vodafone’s vision and goals; demonstrate alignment to these in attaining the teams goals and in relationships with other people.

Core competencies, knowledge, and experience:

• 1 to 5 years of relevant experience in customer service in an International inbound voice & chat process.
• Candidates with an exposure to Upselling and Cross selling ,Technical voice, and Customer Retention (Must)
• International Voice & chat Background is a must.
• Basic Broadband knowledge would be added advantage.

Vodafone Walk-in Interview Details – Date, Time & Venue

Vodafone Work From Home(Executive): Apply Link

To Check & Apply for Vodafone Work From Home ( remote ( hiring office pune ) )Important Link

HOW TO APPLY ?

To apply for the Vodafone Work From Home – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

About Vodafone company :

Vodafone Idea Limited is a joint venture of Aditya Birla Group and the Vodafone Group which makes it the telecommunications service provider with the largest reach in the country. The company is offering voice and data services in India with 2G, 3G and 4G. The firm has invested significantly in India’s infrastructure and aims to transform customer experiences while working towards a true ‘Digital India’ by enabling millions empower to connect and foster a better tomorrow. For retail and enterprise customers, the company is providing advanced technologies backed by a strong digital network and an extensive physical presence innovative services that integrate advanced technologies.

FAQ

Is executive a good job title?

Executive positions will likely suit you best if you have strong leadership skills with proven results, experience in management, a positive and confident professional attitude and a solution-focused approach to the workplace

What is the job of executive?

Executives are the top employees of companies. They’re responsible for overseeing the operations, finances, and general direction of a business, corporation, or organization. The typical day of an executive may include leading meetings, analyzing business reports, and working on company policies.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.