3i Infotech is conducting a walk-in interview for Quality Analyst role . This is an excellent opportunity for candidates with 2–3 years of experience in quality assurance, process audits, or customer service quality monitoring. Any graduates who qualify can apply. As Quality Analyst you will monitor customer interactions, analyze process adherence, identify areas of improvement and provide feedback that empowers teams for better performance. Preparing quality reports; maintaining documents, analyzing the performance metrics and ensuring adherence to Organization Quality Standards also forms part of the role. Candidates need to have great analytical skills, eye for detail, communication skills and a good knowledge of the quality frameworks. An opportunity to work in a very professional environment and contribute towards service excellence with continuous process improvement, this is exceptional for experienced quality professionals who are looking for career growth.
Table of Contents
3i Infotech Walk in Drive – Overview
| 3i Infotech Walkin Drive : Details | |
| Company | 3i Infotech Walk-in Interview |
| Role | Quality Analyst |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 2 – 3 years |
Role and Responsibilities for Quality Analyst
- Conduct quality and compliance review of customer interactions.
- Regularly audit calls, email and support tickets
- Identify any process gaps and recommend ways to close these gaps to further enhance the processes.
- Provide Development And Coaching Feedback To Team Members
- Prepare quality report and maintain audit documentation.
- You will run the show to ensure compliance to company policies and quality standards.
- Conduct trending of the performance and provide actionable insights.
- Work with operations teams to improve service quality.
Eligibility Criteria
- Must be a Any Graduate of a recognized university.
- 2-3 years of experience in Quality Analysis or Quality Assurance
- Strong communication and analytical skills.
- Experience with MS Excel and MS Office applications.
- Preparation of different quality reports and performance dashboards
- Very well trained in customer service and process compliance.
- Strong analytical mind with problem solving skills
- Proven work ethic in a fast-moving, team-oriented environment.
3i Infotech Walk-In Schedule: Dates, Locations, and Venues
| FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Time and Venue | 20th July – 24 July , 11.00 AM – 3.00 PM |
| walk-in Address: | International Infotech Park, Vashi Railway Station Complex Tower #5, 4th Floor, Vashi, Navi Mumbai, Maharashtra 400703 Contact – Vishal Jaiswal ( 9082948204 ) |
About 3i Infotech
3i Infotech is a global information technology firm, headquartered in Mumbai, providing a myriad of IT solutions including digital transformation, advanced cloud computing, cybersecurity, state-of-the-art application development, cutting-edge infrastructure management, and refined business process solutions across several industry verticals. While 3i Infotech solutions address the hiring of a variety of verticals, its clientele primarily includes organizations in banking, financial services, insurance, and healthcare, as well as government and retail sectors. Automation, data analytics, and managed services help 3i Infotech transform its clientele business operations by adopting advanced and innovative solutions. Large scale business operations and IT solutions has established the presence of 3i Infotech in many nations. The services made 3i Infotech facilitate the growth of clientele business in terms of large scale operations and IT solutions.
FAQs – 3i Infotech Walk-in Drive
What is the role offered by 3i Infotech in this walk-in interview?
3i Infotech is hiring for the Quality Analyst role through a walk-in interview in Mumbai. Candidates with 2–3 years of relevant experience and any graduate qualification can apply.
What are the eligibility criteria for the 3i Infotech Quality Analyst role?
To apply for the 3i Infotech Quality Analyst role, candidates should be Any Graduates with 2–3 years of experience in quality assurance, process auditing, or customer service quality monitoring, along with good communication and analytical skills.
Where is the 3i Infotech Quality Analyst walk-in interview being conducted?
The 3i Infotech Quality Analyst walk-in interview is being conducted in Mumbai. Interested candidates should carry an updated resume and the required documents while attending the interview.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.
