Walk-in Drive at Infosys BPM for voice process role. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Infosys BPM-Overview
- Company – Infosys BPM(Walk in)
- Role -voice process
- Qualification – Any Graduate
- Experience – 0-1
- Location – Jaipur
- Salary – 3 LPA – 5 lpa
Walk-in Drive at Infosys BPM-ABOUT COMPANY
Infosys BPM (Business Process Management) is a subsidiary of Infosys Limited, an Indian multinational corporation providing information technology, consulting, and outsourcing services. Infosys BPM specializes in offering business process outsourcing (BPO) services to clients across various industries. As a separate entity from Infosys Limited, Infosys BPM focuses specifically on delivering end-to-end business process management solutions to help clients streamline their operations and achieve operational excellence.
Walk-in Drive at Infosys BPM- voice process Responsibilities
- Customer Support: Assist customers with their inquiries, complaints, and requests. Provide product information, troubleshoot issues, and resolve problems to ensure customer satisfaction.
- Inbound Calls: Handle incoming calls from customers seeking assistance, guidance, or information about products, services, or orders.
- Outbound Calls: Make proactive calls to customers for follow-ups, surveys, sales, or to provide updates.
- Call Logging and Documentation: Maintain accurate records of customer interactions, including call details, issues raised, and resolutions offered.
- Handling Escalations: Escalate complex or unresolved issues to supervisors or higher-level support personnel as per the escalation process.
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Walk-in Drive at Infosys BPM-Skills Required
- Excellent Verbal Communication: Clear and effective communication is crucial in a voice process. Employees should be able to articulate information and instructions clearly and concisely to customers.
- Active Listening: Listening carefully to customers’ concerns, questions, and feedback is essential to understand their needs fully and provide appropriate solutions.
- Empathy: Demonstrating empathy and understanding towards customers’ issues helps build rapport and trust, even in challenging situations.
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HOW TO APPLY FOR THE Walk-in Drive at Infosys BPM INTERVIEW?
To apply for the Infosys BPM walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR JAIPUR LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | voice process |
| Experience | 0-1 |
| Contact no. | n/a |
| Date | 1st August |
| Time | Â 10.00 AM – 1.00 PM |
| walk-in Address: | Plot No. IT-A-001-A-1, Mahindra World City SEZ Teelawas Road, Kalwara, Sanganer, Jaipur, Rajasthan 302037 |
Walk-in Drive at Infosys BPM– Frequently Asked Question?
What is the Infosys BPM walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
