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Xpressbees Recruitment

Xpressbees Recruitment: Direct Walk-In for Freshers in Customer Care Executive Roles

Xpressbees is hosting direct walkin interviews for Customer Care Executive roles in Pune locations. Freshers and candidates with 0-1 years of experience are encouraged to apply. The interviews are taking place from 27 January – 31st January. This is a fantastic opportunity to kickstart your career in customer service with a leading logistics company. Visit the walk-in event and explore exciting career prospects with Xpressbees!

Xpressbees Walkin Overview

Xpressbees Walkin Overview
CompanyXpressbees
RoleCustomer Care Executive
Qualification12th pass / Any Graduate
LocationPune
Work Experience0 – 1 years
Salary1-4.5 Lpa
Xpressbees Recruitment
Xpressbees Recruitment

Key Responsibilities of a Customer Care Executive at Xpressbees

  • 1. Manage a high volume of inbound calls (150-180 calls per day) related to logistics and delivery inquiries.
    Provide accurate information and resolve customer issues concerning shipment tracking, delivery schedules, and other logistics-related queries.
    2. Document all customer interactions, including inquiries, complaints, requests, and resolutions, in the CRM system accurately.
    3. Escalate complex issues to the appropriate team when necessary and follow up to ensure timely resolution.
    4. Maintain a positive and professional attitude while handling customer concerns, delays, or shipment changes.
    5. Collaborate with internal teams to ensure prompt and accurate resolution of customer issues.
    6. Follow communication scripts, guidelines, and call center protocols to ensure consistency and professionalism.

Shift & Schedule for Xpressbees Customer Care Executive Role

  • Day Shit.
  • 6-day workweek .
  • Rotational shifts .
  • Rotational week off (varies each week).
  • Ability to handle 150-180 inbound calls daily

Xpressbees Walk-In Interview Details for Freshers

FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleCustomer Care Executive
Experience0-1 years
Qualification12th pass/Any Graduate
Date27 January – 31st January
Time10.00 AM – 1.30 PM
walk-in Address:Building B-1,Unit 1A and 501A,Cerebrum IT Park,Kal , PUNE, Maharashtra, India

About Xpressbees Company

Xpressbees was founded by Amitava Saha and Supam Maheshwari. It started as an inhouse logistics arm for FirstCry and later spun off into a separate legal entity called Busybees Logistics Solutions Private Limited (Xpressbees) in September 2015. Xpressbees has raised funds from marquee investors like Alibaba, Paytm, SAIF, CDH, Valiant, Investcorp, Norwest Venture Partners, and Gaja. Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfillment services and tailored software solutions. Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers.

Frequently Asked Questions (FAQs) about Xpressbees Walk-In Recruitment

Q1: What are the eligibility criteria for Xpressbees Customer Care Executive role?

Freshers with a graduation degree (any stream) are eligible to attend the walk-in interview. Excellent communication skills in English and Hindi (or the local language) are preferred.

Q2: What is the job profile for a Customer Care Executive at Xpressbees?

As a Customer Care Executive, you will be responsible for assisting customers over the phone, email, and chat, resolving queries, and providing solutions to improve customer satisfaction.

Q3: Do I need prior experience to attend the Xpressbees walk-in interview?

No, prior experience is not mandatory for freshers. However, any relevant internship or part-time work experience in customer service will be an advantage.

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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