Infosys BPM is hosting a direct walk-in recruitment drive for freshers for Customer Support Voice Process roles in Bangalore and Pune. The positions involve handling customer inquiries through voice support, providing effective solutions, and ensuring high-quality service. Candidates with strong communication skills and a willingness to work in shifts are encouraged to attend the walk-in interview.
Table of Contents
Infosys BPM Recruitment – OVERVIEW
| Infosys BPM Recruitment Details | |
| Company Website | www.infosys.com |
| Company | Infosys BPM |
| Roles | Customer Support Voice Process / PTP/RTR/OTC |
| Qualification | Any Graduate / B.B.A/ B.M.S / B.Com |
| Location | Bangalore/ Pune |
| Work Experience | 1 – 2 years |
| Salary | 1.5-2.25 Lpa |
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Infosys BPM Recruitment – Skills & Requirements:
| Job Role: | Customer Support Voice Process | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 1 – 2 years | ||||
| Job Type: | Full Time | ||||
| Location: | Bangalore | ||||
| Skills/Requirements for Customer Support Voice Process : | |||||
| Skills: 1. Ability to speak clearly and confidently, with good grammar, to address customer queries and concerns. 2. Strong listening skills to understand customer issues and provide accurate solutions. 3. Maintaining a calm and understanding demeanor when interacting with customers, especially in challenging situations. 4. Quick thinking and troubleshooting skills to resolve customer issues effectively and efficiently. 5. Familiarity with the product or service being supported to provide accurate information and troubleshooting steps to customers. Requirements: 1. Proficiency in spoken English (or other relevant languages) with a clear, neutral accent for effective customer interaction. 2. Ability to actively listen to customer concerns, ensuring understanding before providing solutions or assistance. 3. Capability to address customer issues efficiently, offering effective solutions while maintaining service quality. 4. Willingness to work in rotating shifts, including weekends and holidays, to accommodate different time zones and customer needs. | |||||
HOW TO APPLY FOR Infosys BPM WALK IN Drive ADDRESS DETAILS ?
| FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | Customer Support Voice Process |
| Experience | 1 – 2 years |
| Qualification | Any Graduate |
| Contact | Kavya |
| Date | 9th November |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | Infosys Limited, 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark: Sindhoora Convention Center |
Infosys BPM Recruitment – Skills & Requirements:
| Job Role: | PTP/RTR/OTC | ||||
| Qualifications: | B.B.A/ B.M.S / B.Com | ||||
| Experience: | 1 – 2 years | ||||
| Job Type: | Full Time | ||||
| Location: | Pune | ||||
| Skills/Requirements for PTP/RTR/OTC : | |||||
| Skills: 1. Understanding core accounting principles, including invoicing, journal entries, financial reporting, and reconciliation processes. 2. Proficiency in ERP tools like SAP, Oracle, or Microsoft Dynamics to manage and streamline transactions in PTP, RTR, and OTC processes. 3. Ensuring accuracy in data entry, transaction processing, and financial reporting to avoid errors and discrepancies. 4. Ability to analyze and resolve issues related to payments, billing, or financial discrepancies, ensuring smooth process flows. 5. Strong ability to communicate effectively with internal teams, vendors, and clients to resolve issues, clarify processes, and ensure timely payments or invoicing. Requirements: 1. Knowledge of financial transactions and accounting cycles, including invoice processing, payment handling (PTP), journal entries, and financial reporting (RTR), and order processing, invoicing, and collections (OTC). 2. Strong ability to ensure accuracy in data entry, invoice matching, reconciliations, and financial reporting to prevent errors and discrepancies in all three processes. 3. Capability to identify discrepancies, investigate issues, and provide solutions related to payments, invoicing, reporting, or collections in the PTP, RTR, and OTC cycles. 4. Ability to collaborate and communicate clearly with vendors, clients, and internal teams to resolve payment issues, ensure timely invoicing, and facilitate smooth order processing and reporting. | |||||
HOW TO APPLY FOR Infosys BPM WALK IN Drive ADDRESS DETAILS ?
| FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Role | PTP/RTR/OTC |
| Experience | 1 – 2 years |
| Qualification | B.B.A/ B.M.S / B.Com |
| Date | 8th November |
| Time | 10.00 AM – 1.00 PM |
| walk-in Address: | Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057 |
ABOUT Infosys BPM company
Infosys BPM (Business Process Management) is a subsidiary of Infosys, a global leader in technology services and consulting. Specializing in end-to-end business process outsourcing (BPO) solutions, Infosys BPM provides services in areas such as finance, human resources, procurement, customer service, and supply chain management. The company combines its deep industry expertise with advanced technology, automation, and AI-driven solutions to help clients optimize their operations and enhance customer experiences. With a global presence, Infosys BPM serves businesses across multiple industries, focusing on improving efficiency and driving digital transformation.
| Apply for Job Base on Location,Role & Qualification | ||
| Jobs By Location | Jobs By Role | Jobs By Qualification |
| Hyderabad | Sales Executive Jobs | 10th Pass/12th Pass |
| Bangalore | HR Jobs | Any Graduate |
| Mumbai | Accounting Jobs | BCOM/MCOM |
| Gurgaon | Customer Service Jobs | MBA/PGDM |
| Kolkata | IT software Jobs | BCA/MCA |
| Pune | Account Receivable / Account Payable Jobs | Work from Home |
| Chennai | Relationship Manager | BE/BTECH/ME/MTECH |
| Kochi | Finance Jobs | Diploma |
| Coimbatore | Other Jobs | Other Degrees |
Frequently Asked Question?
Who is Infosys BPM CEO?
Kamran Ozair .
Who is CEO of Infosys?
Salil Parekh .
What is a customer service voice job ?
Voice process is a customer service job that involves communicating with customers by phone or video.
What is the job of the voice process?
Voice processes typically involve direct communication with customers via phone calls, addressing their queries, and providing solutions.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
