Remote Job Opportunities at Teleperformance. Customer Support Role .12th Pass/Graduate Candidates can apply the post.
Remote Job Opportunities at Teleperformance – Overview
- Company website – www.teleperformance.com
- Company – Teleperformance work from home
- Role – Customer Support
- Qualification – 12th Pass/Graduate
- Experience – 0-2years
- Location – Work From Home
- Salary – 3 lpa – 5 lpa
ABOUT Teleperformance COMPANY
Teleperformance is a global leader in outsourced omnichannel customer experience management. Established in 1978, Teleperformance has grown into a trusted partner for companies worldwide, providing innovative solutions to enhance customer interactions across various channels. With a presence in over 80 countries and employing more than 300,000 people, Teleperformance delivers tailored customer service, technical support, and digital solutions to optimize client operations and improve customer satisfaction. The company’s commitment to excellence, technology-driven approach, and focus on delivering exceptional customer experiences have made it a preferred choice for businesses seeking to elevate their customer service capabilities.
Remote Job Opportunities at Teleperformance – Roles & Responsibilities For Customer Support
- Address customer inquiries promptly and courteously through various channels such as phone, email, or chat.
- Provide accurate and helpful information to customers regarding products, services, policies, or account-related queries.
- Diagnose and troubleshoot customer issues effectively, aiming for a swift resolution.
- Escalate complex issues to appropriate teams or supervisors for further investigation and resolution if necessary.
- Offer technical support or guidance to customers experiencing difficulties with products or services.
- Guide customers through troubleshooting steps or provide alternative solutions to resolve their issues.
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Remote Job Opportunities at Teleperformance – Skills Required for Customer Support
- Clear and effective communication is crucial for understanding customer inquiries and providing helpful responses. This includes both verbal and written communication skills.
- The ability to analyze customer issues, identify the root cause of problems, and devise appropriate solutions is essential for resolving inquiries efficiently.
- Demonstrating empathy towards customers’ concerns and maintaining patience, especially in challenging situations, can help build rapport and ensure positive interactions.
- Thorough knowledge of products or services enables customer support representatives to provide accurate information, troubleshoot effectively, and address inquiries confidently.
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HOW TO APPLY FOR Remote Job Opportunities at Teleperformance ?
To apply for the Remote Job Opportunities at Teleperformance – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Support (Work From Home)
Remote Job Opportunities at Teleperformance – Frequently Asked Question?
What is the Teleperformance Recruitment 2024 selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 lpa – 5 lpa for the this role.
What does Teleperformance company do?
Teleperformance is a global digital business services company.
Is TP a MNC company?
Teleperformance – Multinational Company
Who is the CEO of Teleperformance?
Daniel Julien
Why do you want to join Teleperformance?
Teleperformance because of the company’s excellent reputation as a global leader in the customer service industry.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.