IBM Mega off campus Drive 2023 For Remote Technical Support/Associate Systems Engineer Role. Bachelor’s degree in Computer Science candidates can apply for the post.
Table of Contents
IBM Mega off campus Drive – Overview
- Company – IBM
- Role – Remote Technical Support/Associate Systems Engineer
- Qualification – Bachelor’s degree in Computer Science
- Experience – 0-2 Years
- Location – Gurgaon/Mumbai, New Delhi, Pune, Chennai, Hyderabad,
- Salary – 2 LPA-3 LPA
ABOUT IBM COMPANY
IBM, International Business Machines Corporation, stands as a global technology powerhouse. Renowned for its pioneering contributions in the field of computing and innovation, IBM continues to shape industries with cutting-edge solutions. With a rich history spanning over a century, the company is synonymous with advancements in hardware, software, cloud computing, and artificial intelligence. IBM’s commitment to research and development remains unwavering, consistently pushing the boundaries of technology to drive progress and transformation on a global scale.
IBM Mega off campus Drive – Roles & Responsibilities For Remote Technical Support
- Issue Resolution: Diagnose and resolve technical problems reported by end-users, either through phone, email, chat, or remote desktop tools. This may include troubleshooting hardware, software, or network issues.
- Technical Guidance: Offer guidance and step-by-step instructions to users on resolving technical issues, often through remote assistance tools or written documentation.
- User Training: Educate end-users on how to use software applications, hardware devices, and systems effectively.
- Remote Access: Use remote desktop tools to access and control users’ devices to diagnose and resolve issues, configure settings, or provide software updates.
- Customer Service: Provide exceptional customer service by being patient, empathetic, and maintaining a professional and friendly demeanor while assisting users.
- Ticket Management: Create and manage support tickets to track and document issues, resolutions, and follow-up actions. Maintain detailed and organized records of user requests.
| ALSO APPLY FOR Mphasis- TEST ENGINEER – AUTOMATION- VIEW & APPLY Pfizer WORK FROM HOME-Senior Scientific Reviewer-VIEW & APPLY Tsaaro work from home-Data Protection Consultant-VIEW & APPLY Nokia-T&IP Engineer-VIEW & APPLY Healthedge-Senior Software Engineer – Application Services-VIEW & APPLY |
IBM Mega off campus Drive – Roles & Responsibilities For Associate Systems Engineer
- Troubleshooting: Help identify and resolve technical issues that arise within the organization’s systems, applications, or network infrastructure.
- System Setup and Configuration: Assist in setting up and configuring computer systems, servers, and network devices. This may include hardware and software installations.
- System Monitoring: Monitor the performance and health of systems and networks, and take proactive measures to address potential problems or bottlenecks.
- Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
- Network Support: Assist with the configuration, management, and maintenance of network infrastructure, including routers, switches, firewalls, and wireless access points.
- Software Updates: Participate in updating and patching operating systems, applications, and software to ensure security and reliability.
- Security Compliance: Help implement and maintain security policies and procedures to protect the organization’s data and systems from threats and vulnerabilities.
IBM Mega off campus Drive – Skills Required For Remote Technical Support
- Good communication skills (Verbal and Written)
- Good typing skills
- Ability to analyze complex scenarios and take appropriate actions basis findings
- Good Listening/Comprehension capabilities
- Be self driven and self motivated to achieve high results
- Troubleshooting skills with critical thinking ability and Multitasking
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR IBM Mega off campus Drive 2023 ?
To apply for the IBM Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Remote Technical Support Role – Gurgaon
Associate Systems Engineer Role – Mumbai, New Delhi, Pune, Chennai, Hyderabad,
IBM Mega off campus Drive 2023 – Frequently Asked Question?
What is the IBM selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 LPA-3 LPA for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
