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Synopsis off Campus Recruitment 2023 : Hiring As Service Desk L1 Engineer

Synopsis off Campus Recruitment 2023 : Hiring As Service Desk L1 Engineer

Synopsis off Campus Recruitment 2023 : Hiring As Service Desk L1 Engineer Role. Any Technical graduates/diploma Candidates can apply for the post.

Synopsis off Campus Recruitment 2023– Overview

  • Company – Synopsis
  • Role – Service Desk L1 Engineer
  • Qualification –Any Technical graduates/diploma
  • Experience – 1-2
  • Location –Bangalore/Hyderabad
  • Salary – 4-6 LPA

ABOUT Synopsis COMPANY

Synopsys is a prominent global technology company that specializes in electronic design automation (EDA), semiconductor design, and software security. Founded in 1986, Synopsys has become a leading player in the semiconductor industry, providing a comprehensive suite of tools and services that enable semiconductor manufacturers and designers to develop complex integrated circuits and semiconductor devices efficiently. The company’s EDA solutions cover various aspects of semiconductor design, from logic design and verification to physical design and silicon intellectual property (IP) development. Additionally, Synopsys is recognized for its commitment to software security, offering solutions that help organizations identify and address vulnerabilities in their software applications, bolstering their defenses against cyber threats. With a history of innovation and a dedication to advancing technology, Synopsys continues to shape the future of the semiconductor industry and software security.

Synopsis off Campus Recruitment 2023 : Hiring As Service Desk L1 Engineer
Synopsis off Campus Recruitment 2023 : Hiring As R&D Software Engineer Role

Synopsis off Campus Recruitment 2023 – Service Desk L1 Engineer Responsibilities

  • User Support: Providing frontline support to end-users via various communication channels, such as phone, email, chat, or in-person, addressing their technical issues, inquiries, and requests.
  • Password Reset: Assisting users with password resets and account unlocks.
  • Incident Logging: Documenting and categorizing user-reported incidents and service requests in a ticketing system, ensuring all relevant details are recorded accurately.
  • Troubleshooting: Diagnosing and resolving common hardware and software problems, including issues with desktops, laptops, printers, operating systems, and standard applications.
  • Escalation: If a problem cannot be resolved at the L1 level, escalating it to higher-tier support teams (L2, L3) with clear and concise information.
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Synopsis off Campus Recruitment 2023 – Skills Required

  • Software Applications: Familiarity with common software applications, including Microsoft Office Suite, email clients, and web browsers.
  • Operating Systems: Proficiency in various operating systems, including Windows, macOS, and Linux, to troubleshoot and assist users.
  • Hardware Knowledge: Understanding of computer hardware components, peripherals, and mobile devices.
  • Remote Desktop Tools: Ability to use remote support tools to troubleshoot and assist users remotely.
  • Basic Networking: Understanding of network concepts, such as IP addressing, DNS, and network connectivity troubleshooting.

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HOW TO APPLY FOR Synopsis off Campus Recruitment 2023?

To apply for the Synopsis 2023 Off Campus Recruitment – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to Synopsis company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Service Desk L1 Engineer -Bangalore/Hyderabad

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Synopsis off Campus Recruitment 2023 – Frequently Asked Question ?

What is the Synopsis selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 4-6 LPA for the this role.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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