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Meltwater Mega off campus Drive

Meltwater Mega off campus Drive 2023 | Product Support Engineer

Meltwater Mega off campus Drive For Product Support Engineer Role .MCA, MSc candidates can apply for the post.

Meltwater Mega off campus Drive – Overview

  • Company – Meltwater
  • Role – Product Support Engineer
  • Qualification – MCA, MSc
  • Experience – 1-3years
  • Location – Bangalore
  • Salary – 3Lpa – 4Lpa

ABOUT Meltwater COMPANY

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

Meltwater Mega off campus Drive
Meltwater Mega off campus Drive hiring For Product Support Engineer

Meltwater Mega off campus Drive – Roles & Responsibilities For Product Support Engineer

  • The primary function of the Product Support Engineer is to administer a variety of technical projects related to maintenance of the meltwater applications.
  • Manage, prioritize and troubleshoot a pipeline of tickets, application requests and project.
  • Respond to system-generated alerts/escalations relating to any failures on the service platform.
  • Investigate and troubleshoot tickets thoroughly and send out timely and accurate responses.
  • Design and implementation of newsfeed and newsletters for clients
  • Follow support case management practices, including meeting SLAs and making sure cases are kept up to date in the Support System of Record (Jira)
  • Clear, concise, and effective communication to customers, vendors, and within Meltwater
  • Work effectively under high-pressure situations when there are escalations to handle.
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Meltwater Mega off campus Drive – Skills Required

  • Excellent troubleshooting and problem-solving skills
  • Investigation and diagnostic skills
  • Good understanding of at least one scripting or programming language, database, and basics of Unix/Linux
  • SQL/Database experience 
  • HTML, CSS, JavaScript, JQuery, Regular Expression etc.
  • Fluent English communication skills, both written and spoken
  • Programming language skills
  • Experience with MongoDB/NoSQL or MySQL/MSSQL

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HOW TO APPLY FOR Meltwater Mega off campus Drive ?

To apply for the Meltwater Mega off campus Drive – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Role – Product Support Engineer (Bangalore Location)

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Meltwater Mega off campus Drive – Frequently Asked Question?

What is the Meltwater selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3Lpa – 4Lpa for the this role.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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CLICK HERE FOR SALES MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR SOFTWARE ENGINEER INTERVIEW QUESTIONS

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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